The Westin Copley Place, Boston

The Westin Copley Place, Boston

The Westin Copley Place, Boston Image
4 Star
Hotel Guest Rating: 8.9/10
10 Huntington Avenue
Boston, MA 02116
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Hotel Guest Rating for The Westin Copley Place, Boston in Boston

# 18 of 127 hotels in Boston
Based on 655 reviews from guests who stayed at the
The Westin Copley Place, Boston
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the The Westin Copley Place, Boston

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Lunenburg, Canada
September 1, 2015
Couple
10.0
Great staff and hotel.
Couple
Gillian from Toronto, Canada
September 1, 2015
Couple
8.0
Great location between two metro lines.
Some issues with the shower.
Business Traveler
Verified Hotel Guest from New York, NY
September 1, 2015
Business Traveler
1.0
The Westin chain is usually a wonderful hotel.This hotel is centrally located, and connected to a large mall, restaurants, etc.
The word for this hotel is INCONSISTENCY.One concierge was not helpful at all, another was SUPER helpful .Party next door to my room. I called the front desk THREE times.
Solo Traveler
Verified Hotel Guest from Los Angeles, CA
August 31, 2015
Solo Traveler
9.0
Perfect location, big room, big TV, and great service.
Family Traveling with Teens
Steven from Newtown, PA
August 31, 2015
Family Traveling with Teens
7.0
always long lines at the front desk
Group Traveler
Verified Hotel Guest from Saint Bernard, LA
August 31, 2015
Group Traveler
5.0
location
I had to return twice to the front desk after checking in, first i was given a single bed when I was asked and told I had a double and then the second time the room had a broken a/c unit which is obvious when entering the room.
Couple
Mark from New York, NY
August 29, 2015
Couple
10.0
Spacious, clean, well-appointed room. Friendly staff.
There was a bit of a line at check-in (and the line itself then impeded some foot traffic in the lobby), and it took a while to silence a false alarm (fire dept had to come, etc), but the hotel personnel handled the situation well.
Couple
Amy from Centerville, MA
August 28, 2015
Couple
10.0
great location, fast checkin
thermostat wasn't working, had to call twice, valet $65

nice gym, comfortable beds, quiet

Family Traveling with Young Children
Donna from Wynnewood, PA
August 27, 2015
Family Traveling with Young Children
10.0
Prompt service and friendly staff.
Couple
Seth from Los Angeles, CA
August 27, 2015
Couple
9.0
Great hotel, super friendly staff and perfect location. Fast and early check in and a great view from the room.
Bed could've been made better, kinda felt like everything was just thrown on there. Would be nice if they had an airport shuttle.
Reviews of The Westin Copley Place, Boston
(1 - 10 of 203 reviews)
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