The Westin Camino Real

The Westin Camino Real in Guatemala City

The Westin Camino Real

The Westin Camino Real Image
5 Star
Hotel Guest Rating: 8.7/10
Avenida La Reforma Y 14 Calle
Guatemala City 1010

Hotel Guest Rating for The Westin Camino Real in Guatemala City

# 6 of 14 hotels in Guatemala City
Based on 10 reviews from guests who stayed at the
The Westin Camino Real
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the The Westin Camino Real

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Lee from Fremont, CA
September 4, 2011
Business Traveler
9.0
The location was excellent and easy access to Zona Viva the lively area for shopping, dining and entertainment.
Food and food service at the hotel was bad. The waitress brought the wrong order and did not understand English or Spanish well.

Excellent location, excellent price, great room, recommend eating somewhere else. The breakfast buffet was good, lunch and dinner choices were not good. Staff was attentive and very helpful except for the front desk. Room staff helpful, concierge was very helpful, bell captain was excellent.

Solo Traveler
Brad from Orange Beach, AL
December 20, 2010
Solo Traveler
8.0
The bedding is great.
The air seems like it never cools in the rooms as I stay here at least twice a year.
Solo Traveler
J Lee from Crawfordville, FL
June 28, 2010
Solo Traveler
8.0
Convenient, close to other options for entertainment.
They need to invest in down pillows. A hotel of this caliber has no business providing foam rubber pillows!
Couple
Adam
September 18, 2008
Couple
10.0
Elegant and service oriented.
Breakfast service was unattentive.
Solo Traveler
Frank Jordan
May 8, 2008
Solo Traveler
5.0
Dcor.
They refused to let my friend staying in the room to bring his girlfriend in. so he had to get another room till the next day till I took care.

The access cards into rooms failed on numerous occasions. So we had to go back to the front desk form the 8th floor. We asked to repair the AC units in both rooms several times. It took till the next day after going to the front desk and complain. The customer service was a complete negative at this hotel. We spent money on rooms and still my friend had to go to another hotel for one night until straighten out. ...read more

Reviews of The Westin Camino Real
(1 - 5 of 5 reviews)
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