The Westin Buckhead Atlanta

The Westin Buckhead Atlanta in Atlanta

The Westin Buckhead Atlanta

The Westin Buckhead Atlanta Image
4 Star
Hotel Guest Rating: 8.2/10
3391 Peachtree Road Northeast
Atlanta, GA 30326
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Hotel Guest Rating for The Westin Buckhead Atlanta in Atlanta

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Based on 405 reviews from guests who stayed at the
The Westin Buckhead Atlanta
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the The Westin Buckhead Atlanta

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Montgomery, AL
November 20, 2014
Couple
9.0
Friendly staff, excellent location and amenities, especially the steam room.
It was probably a one glitch, but there was an issue with the heating/cooling system. A maintenance man promptly responded and fixed it. He was very courteous. A few extra towels would have been helpful.

They provided a courtesy transport to Lenox Mall and surrounding businesses. There is lots to do and this makes it so covenient.

Family Traveling with Young Children
Verified Hotel Guest from Bonaire, GA
November 13, 2014
Family Traveling with Young Children
5.0
Location
Bed, staff, lack of cleanliness

The hotel reports that they've been renovated that ended in August but all that I see that's really been changed is a little different decor, carpet changed and a sink change. Same awkward looking tub and tile. Also, when we arrived and rode the elevator up to check in, (my husban, my self and 2 children) three hotel staff got on the elevator with us and one was cursing in front of my children. When he realized that I was glaring at him he laughed and said "oh my bad". I don't even curse around my children e so we were extremely disappointed that hotel staff didn't respect me and my family enough to watch his language. Price was on but We will not return. We rather pay a tad more for professionalism at other hotels in the area. ...read more

Solo Traveler
Verified Hotel Guest from Charlotte, NC
November 10, 2014
Solo Traveler
9.0
Excellent location walking distance to Lenox Square. Beautifully renovated. Spacious rooms.
Shower curtains had a sour smell to them.

I received an EXCELLENT deal for this hotel and I was quite pleased with the accommodations. I did inform them about the shower curtains so hopefully that is something that will be fixed soon. Other than that, the room was great! Much more spacious that its trendy sister-hotel, the W Buckhead. My friend was staying there and her room was MUCH smaller than mine for more money. ...read more

Couple
Verified Hotel Guest from Powder Springs, GA
October 31, 2014
Couple
2.0
The front desk staff in particular LeeAnna & Reco. Windows in the room.
The comforter was very very wrinkled, the sheets were stained; though they looked clean, the sheet shouldnt have been used due to the stains. Their response time to requests took a long long time - 45 minutes and more.

Even with the Do Not Disturb sign on the door and a late checkout, we were disturbed 3 times by knocks on the door asking about checkout. When I first arrived I wrote a note to management about the two great staff I had encountered, I have received no reply. Parking date is extremely "tight" with concrete walls blocking spaces. It was our anniversary, so we were truly disappointed. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Richmond Hill, GA
October 29, 2014
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Miami, FL
October 21, 2014
Solo Traveler
10.0
Service and decor were excellent.
Valet service was not very organized.
Couple
Verified Hotel Guest from Clarkesville, GA
October 1, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Buford, GA
September 25, 2014
Couple
10.0
The hotel was very clean. the beds were very comfortable and the staff very friendly
Family Traveling with Teens
Verified Hotel Guest from North Augusta, SC
September 23, 2014
Family Traveling with Teens
1.0
The entire hotel smelled of cigarette smoke although we were instructed that all guests for the weekend would be signing no smoking agreement.We had to have them deodorize our room once we got there because the smell was so overwhelming.

We were very disappointed. We left a night early and drive home at midnight rather than stay for our reserved time.

Business Traveler
Verified Hotel Guest from Savannah, GA
September 18, 2014
Business Traveler
9.0

This guest did not leave comments about this hotel.

Reviews of The Westin Buckhead Atlanta
(1 - 10 of 200 reviews)
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