The Westin Boston Waterfront

The Westin Boston Waterfront

The Westin Boston Waterfront Image
4 Star
Hotel Guest Rating: 8.6/10
425 Summer Street
Boston, MA 02210
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Hotel Guest Rating for The Westin Boston Waterfront in Boston

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Based on 483 reviews from guests who stayed at the
The Westin Boston Waterfront
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the The Westin Boston Waterfront

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Freeport, ME
August 25, 2015
Family Traveling with Young Children
5.0
The staff were helpful
The hotel rooms were lifeless and somewhat depressing. There was a huge convention taking place and the staff seemed out of sinc and at times confused - room was late - disjointed - room felt like it was tossed together
Business Traveler
Sheri from Salem, NH
August 25, 2015
Business Traveler
10.0
Beautiful rooms and service was good. Conference rooms were a bit chilly.
Group Traveler
Robert from Ontario, CA
August 21, 2015
Group Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Brian from Butler, PA
August 18, 2015
Couple
8.0
Our particular room was a corner room and also close to the elevator
No bathroom fan.
Couple
Joseph from Amesbury, MA
August 11, 2015
Couple
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Ferrell from Houston, TX
August 6, 2015
Solo Traveler
10.0
closeness to Seaport convention centre
N/A
Business Traveler
Verified Hotel Guest from Watertown, NY
August 4, 2015
Business Traveler
7.0
$45 for internet? Not in 2015. Kind of ridiculous.
Couple
Wendy from New York, NY
July 28, 2015
Couple
8.0
the hotel has the typical Westin feel. there was no surprise
I was particularly put off by the front desk agent. His attitude was aloof and condescending.
Couple
Emi from Chicago, IL
July 21, 2015
Couple
10.0
The whole staff at this hotel was wonderful and so helpful. There was an option to have breakfast delivered to the room each morning which was wonderfully convenient. The hotel also had a few dining options and even an entertainment venue.
Couple
Andrea from Leominster, MA
July 21, 2015
Couple
6.0
The hotel staff was accommodating. They have us the wrong room, one we didn't book but they did help us out and have us a new room. Valet staff - was not helpful.
Valet staff - car got a flat tire after left my position- things happen but they where not very helpful in helping in the situation. Had to call AAA because no one could help.
Reviews of The Westin Boston Waterfront
(1 - 10 of 135 reviews)
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