Hotels in Los Angeles

The Westin Bonaventure Hotel & Suites

The Westin Bonaventure Hotel & Suites

The Westin Bonaventure Hotel & Suites Image
4 Star
Hotel Guest Rating: 8.2/10
404 South Figueroa Street
Los Angeles, CA 90071
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Hotel Guest Rating for The Westin Bonaventure Hotel & Suites in Los Angeles

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Based on 890 reviews from guests who stayed at the
The Westin Bonaventure Hotel & Suites
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the The Westin Bonaventure Hotel & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Don from Tracy, CA
April 12, 2014
Couple
10.0
Everyone was extremely helpful. Very happy with the service.
Senior Travelers
Verified Hotel Guest from Melbourne Beach, FL
April 12, 2014
Senior Travelers
9.0
Location, price and service.
Length of time to correct heating problem, but we were compensated with two free breakfasts which was nice. The cost of the laundry was very high.

We really enjoyed our stay.

Business Traveler
Verified Hotel Guest from San Diego, CA
April 10, 2014
Business Traveler
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Oakland, CA
April 10, 2014
Family Traveling with Young Children
8.0
Great staff that tried to help even though room was messy. Even after bringing the rooms cleanliness to the staff's attention--the cleaners couldn't figure out how to clean the room. Staff eventually got us into a different room for last night.
Cleaning staff.
Group Traveler
Verified Hotel Guest from Denver, CO
April 9, 2014
Group Traveler
10.0
The heavenly bed. Still the best night's sleep in the industry ...
Internet should be free and the $12.95 daily fee is flatly insulting.
Solo Traveler
Verified Hotel Guest from Bakersfield, CA
April 9, 2014
Solo Traveler
2.0
They have the friendliest staff and I love the lounge downstairs. The rooms are modern and comfortable. Everything is very clean. Its kind of confusing to get around the hotel though because of all the circles, towers, and elevators that only go to cert
I love this hotel generally but there was a MAJOR red flag this time. I took a car there for the first time. I tried to park in their parking lot and it was valet only...for $42 overnight (ridiculous). The bell boy asked if I was looking for self...

parking and I said yes. He said "We have a lot across the street if you want to self park. So I went to this lot. The sign on the lot says $15 parking. There are other signs as you drive in and they dont say a thing about prices. So I parked there and then I go inside and the girl at the desk tells me they dont validate that lot because its not actually their lot, it's an independant lot. Okay. Even worse when I check out they charge me $52 to park overnight. So I ended up paying MORE for a less convenient parking spot that the hotel themselves directed me too, and no one bothered to mention that it was ridiculously expensive. And NO WHERE did the lot say that it would cost so much. This is pretty misleading and Im planning to file a claim against that lot. And while I love the bonaventure I will probably stay elsewhere from now on. ...read more

Family Traveling with Teens
Matthew from Sacramento, CA
April 9, 2014
Family Traveling with Teens
8.0
I like the classiness of the place. it's unique.
The parking could be cheaper.
Couple
Rolando from San Diego, CA
April 9, 2014
Couple
10.0
Gym, location, style
TV remote did not always function properly. But I was here for vacation, not to watch tv. :D

Will stay again.

Couple
Xiao Qian from Chengdu, China
April 9, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Maureen from Newport Beach, CA
April 8, 2014
Solo Traveler
10.0
Great location and very accommodating customer service.
Parking is $42.00 every 24 hours = ouch!
Reviews of The Westin Bonaventure Hotel & Suites
(1 - 10 of 201 reviews)
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