The Sanctuary House Hotel

The Sanctuary House Hotel

The Sanctuary House Hotel Image
3 Star
Hotel Guest Rating: 7.3/10
33 Tothill Street
London SW1H 9LA

Hotel Guest Rating for The Sanctuary House Hotel in London

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Based on 6 reviews from guests who stayed at the
The Sanctuary House Hotel
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 9.4.0
9.4
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Hotel Guest Reviews of the The Sanctuary House Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Laura from Philadelphia, PA
January 1, 2016
Family Traveling with Teens
9.0
The best thing about this hotel is the charm and location. As never having been in London before, the location was essential. You can walk to all the major attractions with in a few minutes and if needed there is an underground station 2 blocks away.
The ONLY thing not to like about this place is the noise, which others have mentioned on other reviews. The floors are creaky and there is alot of morning noise, like trash dumpsters being emptied and construction going on outside.
Group Traveler
Verified Hotel Guest from Edina, MN
August 7, 2015
Group Traveler
8.0
There is a nice Fullers Pub/Restaurant located in the hotel which serves good beer, ale and food. The restaurant provides a nice breakfast buffet in the morning which is very convenient for guests. Good A/C for summer stays. Metro is 2 blocks away.
The hotel lobby is on the second floor which is a bit unusual, but not really a problem.

We found the onsite pub/restaurant to be a convenient place to relax after a busy day seeing the sights of London. Since we had 4 travelers in our party (and two rooms) it was nice to be able to relax with a beer, reflect on the day and plan for tomorrow! The hotel rooms were larger than many European hotels and very clean.

Senior Travelers
Ronald from Kirkland, WA
August 4, 2014
Senior Travelers
9.0
Excellent location, clean, helpful staff
No

Small rooms by American standards but plenty large for all necessary activity. Excellent amenities, cleanliness and staff help with any questions.

Couple
Ann from Nottingham, PA
May 16, 2013
Couple
8.0
It was the perfect location. The staff were very friendly.
It was exactly as expected.

It is a very small hotel but the room was a decent size. It is located extremely convenient to the Underground stop (St.James Park). It took roughly an hour to get there from Heathrow--with one line change, the hotel gave me directions prior through an email request. We ate at their pub, only because all other pubs within walking distance stop serving food at 6pm on Sundays!! The food was good, my husband enjoyed his beer, we were just hoping for a less touristy type of pub. No complaints at all about the hotel. But I did find London in general to be very pricey. ...read more

Business Traveler
Maureen from New York, NY
May 10, 2011
Business Traveler
1.0
They were clearing lying about there having been a "computer glitch" that prompted by reservation to be canceled by staff at the hotel.

They should lose the right to be included in Priceline listings. They canceled my reservation after confirmation by Priceline so they could make more money for rooms during the week leading up to the Royal Wedding. They called and claimed there was a "computer glitch" and refused to honor the reservation. It was inappropriate and caused a business trip to be canceled. I could not book another room in the city. Very bad practice and would have been even worse if flight reservations already had been made. ...read more

Couple
Rebecca from San Francisco,CA
June 24, 2009
Couple
9.0
Clean, well located.
Did not provide us with the double bed.
Reviews of The Sanctuary House Hotel
(1 - 6 of 6 reviews)
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