The Saint Hotel, Autograph Collection

The Saint Hotel, Autograph Collection

The Saint Hotel, Autograph Collection Image
4 Star
Hotel Guest Rating: 8.8/10
931 Canal Street
New Orleans, LA 70112

Hotel Guest Rating for The Saint Hotel, Autograph Collection in New Orleans

# 8 of 169 hotels in New Orleans
Based on 267 reviews from guests who stayed at the
The Saint Hotel, Autograph Collection
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the The Saint Hotel, Autograph Collection

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Margaret from Prospect Heights, IL
May 29, 2015
Business Traveler
9.0
Staff was friendly and helpful. were exceptional. Hotel was clean and a great location.
Internet in the room was very poor. Business center had only apple computers
Business Traveler
Verified Hotel Guest from Santa Rosa, CA
November 23, 2013
Business Traveler
1.0
The hotel was in a good location for French Quarter access.
There was significant road noise from the main road (Canal Street).

Upon arrival I was told that a few rooms had been flooded and so they had no room for me. I was told that I would need to stay at another hotel, and quickly escorted to a cab. The cab drove me far across town to a hotel far away from the convention center where my meeting was being held as well as far away from any locations of interest in New Orleans. Preparing for my second night at the new hotel, I was informed that the Saint Hotel had only paid for a 1 night stay at the new hotel - which I was never told about. I then needed to pack up all of my belongings and pay for transportation back to the Saint Hotel. The Saint Hotel had no apologies, upgrades, nor any other dispensation for this additional cost and inconvience of travel between hotels and general inconvenience - despite the same person checking me in at the Saint Hotel each day. This in additional to the significant road noise all night will lead me to never stay at this hotel again. ...read more

Business Traveler
Verified Hotel Guest from Gulf Shores, AL
November 9, 2013
Business Traveler
6.0
Quiet.Location. Lobby is something out of a photo shoot. The valet and bellman were awesome. (Damian and Seth) The Keurig coffee maker in the room. The decor is very modern and I liked the vintage New Orleans Artwork. There was jazz music in the elevator.
The lingerie angel on the bathroom window shade was too much. The first bath towel I grabbed smelled like sweaty gym socks. This is a "Hedonism Vibe" Bourbon Street hotel and out of place for Canal Street. 4 stars is too generous.

I did not get the size room I booked. There was a sticky substance on the carpet. I was looking forward to room service but there was no menu. When I called the restaurant to request one, they read it out to me instead. Stay above or below the 3rd floor. There is some type of rooftop that would allow someone to walk up to your window. The windows did not appear to open but it felt unsafe. The blue lights in the hall are very different. ...read more

Business Traveler
Dean from Cumming, GA
October 5, 2013
Business Traveler
8.0
Good location. Decent staff
Tried too hard to be boutique styled.

Decent hotel. Food from restaurant was worthless.

Reviews of The Saint Hotel, Autograph Collection
(1 - 4 of 4 business traveler reviews)
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