The Ritz-Carlton, San Juan

The Ritz-Carlton, San Juan

The Ritz-Carlton, San Juan Image
5 Star
Hotel Guest Rating: 8.8/10
6961 Avenue Of The Governors
Carolina, PR 00979

Hotel Guest Rating for The Ritz-Carlton, San Juan in Carolina

# 1 of 29 hotels in Carolina
Based on 71 reviews from guests who stayed at the
The Ritz-Carlton, San Juan
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.4.0
9.4
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the The Ritz-Carlton, San Juan

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Fernando L from San Juan, Puerto Rico
July 26, 2016
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Eric from Boca Raton, FL
June 12, 2016
Couple
9.0
Great. Staff all around.
Couple
Verified Hotel Guest from Nashville, TN
February 25, 2016
Couple
8.0
Staff commitment to customer service.
First room assigned as "Pool view" had no pool view. Second room window was so dirty and stained one could not see any view. Facility is a bit worn and shows age.
Couple
Tom from Lancaster, PA
September 16, 2015
Couple
10.0
Perfect location right on the beach and close to Old San Juan. Superior service from EVERYONE! Ritz does it right EVERY time!!
nothing...
Couple
Luis from Chicago, IL
September 5, 2015
Couple
10.0
The Hotel's staff is very helpful and friendly. Since we checked in they make you feel welcomed and make sure that you enjoy your stay. Customer service is one of my top priorities and they met it 100%.
Couple
Gustavo from Tucson, AZ
July 11, 2015
Couple
10.0
Very nice
Couple
Verified Hotel Guest from Aventura, FL
June 16, 2015
Couple
10.0
 
Business Traveler
Manuel from Porter Ranch, CA
May 26, 2015
Business Traveler
10.0
Excellent service! Best we have ever had at any hotel anywhere we have ever traveled. Everyone one staff went above and beyond expectations. We are very impressed!
Nothing
Couple
David from New Castle, DE
April 29, 2015
Couple
9.0
the staff were friendly and very helpfull, loved the private beach and pool
Couple
Albert from Ardsley, NY
March 17, 2015
Couple
10.0
Great staff that was very helpful and went out of its way to please you and be nice to you. Beautiful hotel and big room with very nice bed and furniture and a great view.
Nothing.
Reviews of The Ritz-Carlton, San Juan
(1 - 10 of 27 reviews)
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