The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago Image
5 Star
Hotel Guest Rating: 8.7/10
160 East Pearson Street At Water Tower Place
Chicago, IL 60611

Hotel Guest Rating for The Ritz-Carlton, Chicago in Chicago

# 14 of 186 hotels in Chicago
Based on 61 reviews from guests who stayed at the
The Ritz-Carlton, Chicago
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 9.3.0
9.3
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Hotel Guest Reviews of the The Ritz-Carlton, Chicago

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Aurora, IL
August 8, 2016
Group Traveler
10.0
We loved the old school charm, and special attention to detail. Beautifully appointed suite. Excellent customer service across the board.
WiFi wasn't standard. We had to pay $15 for it's use.
Couple
Kristine from Grafton, WI
May 17, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Atlanta, GA
April 30, 2016
Couple
10.0
Excellent customer service!! Smells amazing and in he heart of the city where all the action is!
Couple
Verified Hotel Guest from St. Louis, MO
March 1, 2016
Couple
2.0
Location.
Wife and I have a one night get-away OOT; belated Vday. Splurge on 5star. Call hotel:request higherfloorking and late checkout. BUT OOPs construction going on in room next door at 8AM. HAMMERS and loud noise. BAD BAD BALLET!!
Couple
Verified Hotel Guest from Chicago, IL
February 17, 2016
Couple
6.0
location
decor and amenities of room are lacking
Business Traveler
Verified Hotel Guest from Chicago Heights, IL
January 19, 2016
Business Traveler
10.0
Helpful kind polite
Family Traveling with Teens
Verified Hotel Guest from Hometown, IL
December 22, 2015
Family Traveling with Teens
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Zionsville, IN
December 13, 2015
Couple
5.0
Room service was not a good experience
Solo Traveler
Olukorede from Chicago, IL
November 17, 2015
Solo Traveler
10.0
the room is spacious and the bathroom is comfy
yes. the complexities of the different elevators
Couple
Verified Hotel Guest from Corpus Christi, TX
September 10, 2015
Couple
10.0
This is a beautiful hotel in a great location. we had a lake view room with a great view. The bed and pillows were amazing as was the service. We will definitely be back!
Reviews of The Ritz-Carlton, Chicago
(1 - 10 of 22 reviews)
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