The Ritz-Carlton Cancun

The Ritz-Carlton Cancun in Cancun

The Ritz-Carlton Cancun

The Ritz-Carlton Cancun Image
5 Star
Hotel Guest Rating: 7.8/10
Retorno Del Rey, 36
Cancun 77500

Hotel Guest Rating for The Ritz-Carlton Cancun in Cancun

Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 9.5.0
9.5
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Hotel Guest Reviews of the The Ritz-Carlton Cancun

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Solo Traveler(1) | Traveling as Couple(2)
Couple
Verified Hotel Guest from Wausau, WI
March 1, 2014
Couple
3.0
location was nice, was able to walk the streets with a friend from hotel circle to ritz at 10 pm and felt safe. maid service was good and they hadtime schedules that delayed my arrival at 1pm by air. waited til 3 45 to get room. no comfort offered in the
beach service was poor and lacked staff at the doors and beach areas. waited 45 min just for a taco/nachos order.

Beaches area very nice and early service to chairs and towels good. then we were forgotten there. will not stay or recommend this hotel to others. over charge for shuttles to and from airport a big issue.

Couple
Michael from Newtown Square, PA
February 28, 2013
Couple
8.0
Service was very good. We stayed at this property about 5 years ago and the restaurants and the overall quality has deteriorated somewhat from that time.
Reviews of The Ritz-Carlton Cancun
(1 - 2 of 2 traveling as couple reviews)
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