The Palms Hotel And Spa

The Palms Hotel And Spa

The Palms Hotel And Spa Image
4 Star
Hotel Guest Rating: 8.2/10
3025 Collins Avenue
Miami Beach, FL 33140
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Hotel Guest Rating for The Palms Hotel And Spa in Miami

# 20 of 364 hotels in Miami
Based on 132 reviews from guests who stayed at the
The Palms Hotel And Spa
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the The Palms Hotel And Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Lucas, TX
February 4, 2016
Couple
10.0
Hotel was in an amazing location - what a beautiful & relaxing tropical setting! Loved the room, even though we didn't get an ocean view - we enjoyed looking out on the city. Room was extremely comfortable & attractive! Would stay there again for sure!
Did not like having to pay the outrageous parking fees!
Business Traveler
Verified Hotel Guest from Loretto, PA
February 4, 2016
Business Traveler
10.0
The quality of the facilities, proximity to the ocean and beach, and location in general. The staff was also very nice.
The supplemental resort fee of $22 per day was annoying. The hefty parking fee of $37 per day was excessive.
Couple
Joan from Atlanta, GA
February 3, 2016
Couple
7.0
Beautiful public spaces. Room decor pretty. Bathroom very updated and pretty.
Our room was over ballroom and excessively noisy with reverberation from band playing one floor below. Two inaccurate charges still not corrected three days later. Instead of crediting, they charged amount again. Waiting to contact for 3rd time.
Group Traveler
Verified Hotel Guest from Charleston, SC
January 2, 2016
Group Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Susan from Downers Grove, IL
December 16, 2015
Couple
8.0
Location and service on the beach. Spa services.
Wedding reception required the pool and surrounding patio to be closed to hotel guests.
Solo Traveler
Verified Hotel Guest from Lucerne, Switzerland
December 14, 2015
Solo Traveler
9.0
Close to beach. Great gym. Friendly staff
Family Traveling with Young Children
Alberta from Lincoln, NE
November 23, 2015
Family Traveling with Young Children
10.0
I like everything about the hotel but the food. It needs a new chef Chef. The service service OK staff was OK and hotel greeting was Otay was great I would go to dislocate hotel again thank you
Only the food one day we get sick but other than that that's it the food was great the service was great thanks again
Couple
Chris from Cape Coral, FL
November 18, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Esther from Miami, FL
November 8, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Doerte from Glinde, Germany
November 1, 2015
Couple
10.0
Beatiful rooms, friendly staff
The only thing would be that you can't open a window, only air condition
Reviews of The Palms Hotel And Spa
(1 - 10 of 65 reviews)
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