The Palmer House Hilton

The Palmer House Hilton in Chicago

The Palmer House Hilton

The Palmer House Hilton Image
4 Star
Hotel Guest Rating: 8.3/10
17 East Monroe Street
Chicago, IL 60603
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Hotel Guest Rating for The Palmer House Hilton in Chicago

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Based on 1081 reviews from guests who stayed at the
The Palmer House Hilton
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the The Palmer House Hilton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Kaila from Denver, CO
September 18, 2014
Group Traveler
8.0

This guest did not leave comments about this hotel.

Group Traveler
Lynn from Fort Myers, FL
September 17, 2014
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Edina, MN
September 16, 2014
Group Traveler
9.0
The public space of the hotel were excellent and the location was very convenient to public transportation.
The room was small, but still nice and clean. The bed was small and was definitely not a queen even though that is what we were told.
Business Traveler
Verified Hotel Guest from Jersey City, NJ
September 15, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Austin, TX
September 14, 2014
Couple
9.0
Great location within the Loop for access to tourist destinations and transit. The historic lobby and public areas were splendid.
Guest rooms and bathrooms a little small.
Family Traveling with Young Children
Zhan from Lexington, KY
September 11, 2014
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Couple
Alexa from Miami, FL
September 10, 2014
Couple
10.0
Perfect location. Nice atmosphere. Great price
N/A

Friendly staff.

Couple
Verified Hotel Guest from New Windsor, NY
September 10, 2014
Couple
7.0
Location and Service
Bathtub Drain in the first room we were given didn't work properly. Could only take a shower in the second room we were given because the tub faucet wasn't working correctly. Bed was a double - would have expected at least a queen size mattress.
Couple
Lauren from Columbus, OH
September 8, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Rockville, MD
September 7, 2014
Couple
7.0
Location is good, inside the loop. Easy access to downtown and major location near the loop. The gym is good and open 24 hours.
The room size is relatively small, no cafe maker and no even enough towel, shampoo and conditioner. The staff does not help.

I think the hotel should rated as 3 star instead of 4-star.

Reviews of The Palmer House Hilton
(1 - 10 of 200 reviews)
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