The Palmer House Hilton

The Palmer House Hilton

The Palmer House Hilton Image
4 Star
Hotel Guest Rating: 8.3/10
17 East Monroe Street
Chicago, IL 60603
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Hotel Guest Rating for The Palmer House Hilton in Chicago

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Based on 1229 reviews from guests who stayed at the
The Palmer House Hilton
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the The Palmer House Hilton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Austin, TX
July 1, 2015
Family Traveling with Young Children
8.0
1. Location - close to major attractions in downtown
1. Single rooms are small - no coffee in room
Solo Traveler
Verified Hotel Guest from Brooklyn, NM
June 30, 2015
Solo Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Drew from Taylorville, IL
June 24, 2015
Couple
8.0
Nice place.
The lady at the Hilton Honors desk was very rude and unprofessional. Both during check-in and after check-out.
Couple
Nancy from Woodstock, IL
June 22, 2015
Couple
10.0
Very historic, beautiful. Very close to Art Institute, Chicago Architecture Foundation, State St.safe area. Everyone was very helpful. Bellmen, Registration gave an upgrade.
Business Traveler
Verified Hotel Guest from Brookfield, WI
June 22, 2015
Business Traveler
8.0
Location and very historic. I think the security was very good too.
Overall, it was pretty good but didn't really "wow" me too much. Beautiful lobby.
Couple
Verified Hotel Guest from Maple Valley, WA
June 20, 2015
Couple
7.0
The location was excellent and the hotel was beautiful with lots of history.
The front desk staff at check-in was not very helpful and promised to send a text when our room was ready but didn't follow through. The housekeeping staff and other staff was awesome.
Couple
Susan from Clive, IA
June 18, 2015
Couple
8.0
location for the Chicago Blues Festival.
.

Overall is was good, definitely geared towards the business clientele. I am temporarily disabled, and in a wheelchair, this hotel is not handicap friendly.

Group Traveler
Verified Hotel Guest from Downers Grove, IL
June 17, 2015
Group Traveler
10.0
Complimentary drink tickets were offered
Long wait times for elevators
Couple
Verified Hotel Guest from Orange Park, FL
June 16, 2015
Couple
4.0
Location was great! Walking distance to a lot of places close to train as well.
Room was the size of a closet. Parking outrageous. No free wifi. Paying for name/location dbl bed, no view. No greeting or hospitality whatsoever. Bathroom only one person can fit in. Shower pressure was dripping. We had big bites all over us after stay.
Group Traveler
Ferida from West Des Moines, IA
June 11, 2015
Group Traveler
7.0

This guest did not leave comments about this hotel.

Reviews of The Palmer House Hilton
(1 - 10 of 202 reviews)
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