The Lumen, A Kimpton Hotel

The Lumen, A Kimpton Hotel

The Lumen, A Kimpton Hotel Image
3 and 1/2 Star
Hotel Guest Rating: 8.7/10
6101 Hillcrest Avenue
Dallas, TX 75205

Hotel Guest Rating for The Lumen, A Kimpton Hotel in Dallas

# 4 of 212 hotels in Dallas
Based on 28 reviews from guests who stayed at the
The Lumen, A Kimpton Hotel
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the The Lumen, A Kimpton Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Jenny from San Marcos, TX
May 30, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Salt Lake City, UT
May 6, 2016
Solo Traveler
5.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Kildeer, IL
April 21, 2016
Couple
9.0
Delightful staff, clean and amazingly convenient to SMU!
the pool was closed for a wedding
Family Traveling with Young Children
Verified Hotel Guest from Birmingham, AL
April 2, 2016
Family Traveling with Young Children
10.0
This hotel is simply beautiful, and all of the surroundings , homes , college etc. is breathtaking.
Business Traveler
Verified Hotel Guest from Amarillo, TX
February 20, 2016
Business Traveler
8.0
Comfortable and modern thinking
No
Family Traveling with Young Children
Glenn from Miramar Beach, FL
May 24, 2014
Family Traveling with Young Children
10.0
The staff was amazing.
IOvernight parking fee.

I was really blown away by the staff. They went above and beyond to help us. You never have enough hands when traveling with a baby while your husband is working, and the staff made it easy.

Couple
John from Chattanooga, TN
April 29, 2014
Couple
10.0
I love the location right across the street from SMU and in the middle of all the shops in that part of Highland Park. The service is impeccable and the staff is courteous and helpful to a fault. The rooms are well appointed and the beds comfortable.
I could find no fault with it at all.

I would without reservation recommend this hotel to anyone wishing to stay in the Highland Park/University Park area of Dallas.

John from Chattanooga, TN
April 29, 2014
10.0
I have stayed there before and it is an absolutely first class operation located conveniently to the SMU campus.
No complaints whatsoever

This is an extremely nice, well run hotel with impeccable service and a very helpful staff. It is my top choice to stay at in Dallas.

Couple
William from Newport Beach, CA
April 22, 2014
Couple
10.0
Location of the Hotel Shower in the room Internet access and valet service
N/A
Solo Traveler
Verified Hotel Guest from Austin, TX
April 15, 2014
Solo Traveler
5.0
Location; helpful, responsive, and courteous front desk and valet staff; large room
Noisy room above dumpsters; inconsiderate housekeeping (shouting to each other outside of room early in the AM); no coffee maker in room; no hot water (lukewarm at best); did not disclose overnight parking fee until checking out

A room at this price should have had a CLEAN coffee maker available as part of the wet bar and HOT water in the shower. Coffee maker was brought to room quickly after requested from front desk but still had used coffee pods in the filter compartment (YUCK). Room faced an alley that was very very noisy and had some sort of loud cleaning truck outside for over an hour at 11 PM. Despite negatives noted above, front desk staff was very courteous and helpful when concerns were brought to their attention and I would return here because of this factor ...read more

Reviews of The Lumen, A Kimpton Hotel
(1 - 10 of 10 reviews)
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