The James Chicago

The James Chicago

The James Chicago Image
4 and 1/2 Star
Hotel Guest Rating: 8.7/10
55 East Ontario
Chicago, IL 60611

Hotel Guest Rating for The James Chicago in Chicago

# 17 of 174 hotels in Chicago
Based on 725 reviews from guests who stayed at the
The James Chicago
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the The James Chicago

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Des Moines, IA
February 21, 2017
Family Traveling with Young Children
6.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Pinckneyville, IL
February 21, 2017
Couple
8.0
Room
The lobby was closed. Had to walk up 20 stairs to get to elevators. That is not a 4 1/2 star hotel.
Group Traveler
Verified Hotel Guest from Elkhart, IN
February 21, 2017
Group Traveler
8.0
Great location and super friendly staff. Gave us a junior suite upgrade.
Lobby was under renovation
Couple
Verified Hotel Guest from Gurnee, IL
February 13, 2017
Couple
7.0

This guest did not leave comments about this hotel.

Group Traveler
Lorrie from Decatur, IL
February 7, 2017
Group Traveler
9.0
Great location close to shopping on Michigan Ave & lots of nearby Restaurants. Nice having a Trader Joe's across the street for snacks & wine. Appreciated the water, coffee and newspapers in the Lobby. Liked the natural personal care products.
Despite construction in the Main floor lobby and no elevator to take your luggage up to the second floor, the staff was very kind and generous at carrying bags up and down for guests. Found it hard to regulate the temperature in the room as it ran hot.,
Solo Traveler
Verified Hotel Guest from Hilliard, OH
February 6, 2017
Solo Traveler
10.0
people were actively, proactively great. Great room
Family Traveling with Teens
Verified Hotel Guest from Davenport, IA
February 3, 2017
Family Traveling with Teens
10.0
The staff was attentive and very accommodating. The room was spacious and well stocked. The bathroom was large for a boutique style hotel. It was quiet despite being right downtown. Location was awesome! Could walk anywhere.
The valet parking was expensive. The tub did not drain after I took a shower. Our room did not have a great view, but that was just our room.
Couple
Gregory from Saint Louis, MO
February 2, 2017
Couple
8.0
The location is perfect. Self park garage at reasonable rates on the same block.
The room was dated, old, tired. Poor lighting, sparse furniture (could hardly find a table to set things on!) Location is SPECTACULAR. Room was quiet. This was rated a 4.5 star.....it is really a 3.5 to 4.0 star.
Couple
Verified Hotel Guest from Valparaiso, IN
January 31, 2017
Couple
5.0
The best thing about this hotel is the location. Convenient to everything Chicago has to offer.
The room was uncomfortably hot. I would have asked to change rooms but it was late before I realized we had an issue.I turned on the ac & set it to 62 deg in order to sleep. At checkout, the front desk said that's just the way the heating system is.
Business Traveler
Nancy from Saint Charles, IL
January 10, 2017
Business Traveler
10.0

This guest did not leave comments about this hotel.

Reviews of The James Chicago
(1 - 10 of 200 reviews)
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