Hotel Highland Downtown/Uab, An Ascend Hotel Collection Member

Hotel Highland Downtown/Uab, An Ascend Hotel Collection Member

Hotel Highland Downtown/Uab, An Ascend Hotel Collection Member Image
3 Star
Hotel Guest Rating: 8.1/10
1023 20th Street South
Birmingham, AL 35205

Hotel Guest Rating for Hotel Highland Downtown/Uab, An Ascend Hotel Collection Member in Birmingham

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Based on 61 reviews from guests who stayed at the
Hotel Highland Downtown/Uab, An Ascend Hotel Collection Member
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Hotel Highland Downtown/Uab, An Ascend Hotel Collection Member

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Eric from Bridgewater, MA
August 21, 2015
Business Traveler
2.0
Decor
Rooms were not ready at check in. Bathtub smelled like urine. The TV was extremely fuzzy, like watching on a 1985 uhf/vhf TV.bthe bar is a joke.
Business Traveler
Zack from Jacksonville, FL
July 31, 2015
Business Traveler
1.0
Worst hotel experience of my life
My room was extreamly dirty and everything was wet. At what point do you all at price point say "this hotel doesn't meet our qualifications" ? This place was horrible.
Couple
Verified Hotel Guest from Luverne, AL
April 12, 2015
Couple
10.0
How convenient it was to every thing and customer service was great overall great stay.
Senior Travelers
Verified Hotel Guest from Salem, VA
April 11, 2015
Senior Travelers
3.0
The morning manager
check in was awful at the desk
Couple
Robert from Canberra, Australia
April 3, 2015
Couple
9.0
Great location , friendly staff and nice rooms.
Senior Travelers
Verified Hotel Guest from Palmdale, CA
March 18, 2015
Senior Travelers
10.0
The room was more than adequate with numerous amenities.
The parking around the hotel was limited. used valet parking

Courteous staff

Business Traveler
Melissa from Knoxville, TN
March 17, 2015
Business Traveler
10.0
What a gem. Staff was unbelievable. From check in to getting ice and grabbing a cab, they took care of me. Very very satisfied.
parking lot was kind of scary in that it smelled bad and did not seem to be maintained or monitored.
Solo Traveler
Verified Hotel Guest from Austin, TX
March 11, 2015
Solo Traveler
10.0
It was convenient, clean, available at the last minute and employed friendly staff.
Couple
Verified Hotel Guest from Nashville, TN
February 23, 2015
Couple
5.0
Great location, cool old building
Surly bartender in lobby bar. Room was NOT clean: hair in shower, partially used shampoo bottle & dirty towel on floor. At breakfast, a person who seemed to be the spouse of an employee was sneezing many times (15-20) right beside the food. & Valet is $16
Couple
Jason from Groton, CT
February 12, 2015
Couple
8.0
The room was a great value for the cost. Great views of the city and in prime location.
The bartender was extremely rude and made insinuations about "certain" types of people who don't like the beer they served. He was more interested in talking to the female at the bar than helping the hotel patrons.

The breakfasts are a hit or miss. One day it would be amazing and the next would be horrible.

Reviews of Hotel Highland Downtown/Uab, An Ascend Hotel Collection Member
(1 - 10 of 27 reviews)
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