The Hacienda & Spa

The Hacienda & Spa

The Hacienda & Spa Image
4 and 1/2 Star
Hotel Guest Rating: 9.2/10
537 South Guadalupe Street
Santa Fe, NM 87501

Hotel Guest Rating for The Hacienda & Spa in Santa Fe

# 2 of 67 hotels in Santa Fe
Based on 114 reviews from guests who stayed at the
The Hacienda & Spa
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.4.0
9.4
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 9.2.0
9.2
Check Rates and Availability at the The Hacienda & Spa
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the The Hacienda & Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Patricia from Conifer, CO
September 12, 2016
Couple
10.0
Owned and operated by native Americans, staff is engaged and unpretentious. Great location across from Tomasita's, amazingly quiet and beautifully decorated.
A little difficult to access off the advertised 527 S Guadaloupe address, but there are accesses off other streets, too.
Couple
Verified Hotel Guest from Scottsdale, AZ
July 23, 2016
Couple
9.0
Staff was excellent, especially the butlers who assisted in our building. Very knowledgeable about local restaurants.
Parking is very tight, only issue.
Couple
Wanda from Elephant Butte, NM
March 3, 2016
Couple
10.0
Amazing ambience and service
Dinner at hotel restaurant was very disappointing considering the level of quality set by the accommodations. Restaurant staff was very attentive and accommodating but the food quality was not up to par ... Specifically bison ribs and pork belly.
Couple
Carrington from Centerville, MA
October 29, 2015
Couple
10.0
EVERYTHING! Service, accommodations, food, cleanliness, location, grounds, all first rate.
NOTHING...
Couple
Bill from Phoenix, AZ
August 18, 2015
Couple
10.0
Everything...the staff was friendly, knowledgeable and helpful.
There was NOTHING not to like...lovely experience hated to leave...but will return!
Verified Hotel Guest from Amarillo, TX
July 28, 2015
Superb facilities... super friendly and accommodating staff. Excellent spa service. Pool/spa is small but nice in main hotel. Complimentary parking, WiFi, continental breakfast, afternoon wine & wine/beer & hor d'oeuvres, and shuttle service.
Couple
Charles from Pikesville, MD
June 23, 2015
Couple
10.0
The staff is very attentive and are eager to please, The facility is charming, well appointed and well maintained.
Nothing!
Couple
Jeri from Childress, TX
June 22, 2015
Couple
10.0
The staff and the hotel's transportation.
No.

Great hotel in a great city.

Family Traveling with Teens
Cheryl from Poplar Bluff, MO
June 18, 2015
Family Traveling with Teens
10.0
Great staff and beautiful rooms. Very relaxing v
Couple
Verified Hotel Guest from Brooklyn, NY
June 12, 2015
Couple
5.0
The location was near some hip areas, but a bit of a walk from downtown. The fireplace was nice.
Staff was mediocre, "butler" services were very oversold - they were unable to help with a number of tasks (spa reservations, car rentals) - basic concierge. The room was a little outdated - the "deluxe" room was tiny. Overall, not a luxury experience.
Reviews of The Hacienda & Spa
(1 - 10 of 21 reviews)
Check Rates and Availability at the The Hacienda & Spa
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.