The Grand Hotel

The Grand Hotel in Williams

The Grand Hotel

The Grand Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 7.5/10
State Highway 64
Tusayan, AZ 86023

Hotel Guest Rating for The Grand Hotel in Williams

# 7 of 39 hotels in Williams
Based on 123 reviews from guests who stayed at the
The Grand Hotel
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 6.8.0
6.8
Check Rates and Availability at the The Grand Hotel
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the The Grand Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Gibran from El Centro, CA
January 18, 2015
Family Traveling with Young Children
10.0
New renovation makes it a 5-star hotel. Few minutes away from the Grand Canyon entrance gate.
Family Traveling with Young Children
Teresa from Havertown, PA
December 14, 2014
Family Traveling with Young Children
10.0
Front desk check in was so nice and helpful 5 minutes away from Grand Canyon was awesome
Indoor pool was too cold to go in not heated
Couple
Suzanne from Telford, PA
October 28, 2014
Couple
5.0
The staff was very friendly.
The room was very dark, furnishings very outdated. The toilet was so low to the ground that you felt like you were sitting on the floor.
Family Traveling with Teens
Verified Hotel Guest from Novi, MI
September 30, 2014
Family Traveling with Teens
5.0

This guest did not leave comments about this hotel.

Senior Travelers
Verified Hotel Guest from Houston, TX
September 19, 2014
Senior Travelers
8.0
bathroom amenities (soap, conditioner, shampoo) in dispensers in the shower- no bars of soap.
The room should have two comfortable chairs to sit in- not the desk chair. Restaurant wait staff was marginal at best.

Very comfortable beds, good public spaces

Couple
Verified Hotel Guest from Utrecht, Netherlands
September 4, 2014
Couple
8.0
Great clean room with kingsize bed. Grand Canyon 15minute drive and lots of restaurants at walking distance.
Dinner and breakfast was nice but expensive.
Family Traveling with Teens
Verified Hotel Guest from Lynnwood, WA
August 25, 2014
Family Traveling with Teens
10.0
Close proximity to Grand Canyon, style of hotel, nice rooms, friendly, helpful staff.
The equipment in the gym needs to be updated. Both treadmills do not work, and there is only one pin for the weight machines so only one can be used at a time.

We went to breakfast in the restaurant twice. The first time the food and service were great, and the second time the food was just ok and the service was terribly slow even though the restaurant was almost empty.

Family Traveling with Young Children
Michael from Hercules, CA
June 8, 2014
Family Traveling with Young Children
6.0
Location
The ac system is old and loud. A fire alarm went off so everyone left the rooms and waited outside the building. No staff bothered to check on the guests and let us know everything is alright. The staff lacks hospitality.

I have nothing more to say.

Couple
Russell from Auburn, WA
May 6, 2014
Couple
8.0
Location

Central location. Walking distance to everything.

Group Traveler
Verified Hotel Guest from Morton, IL
May 3, 2014
Group Traveler
8.0
The room was clean with a correct size. It is well located, just outside of the park.
The restaurant... It is absolutely awful...Extremely bad service. The food is correct but the price is too high for it.Must go somewhere else for dinner.
Reviews of The Grand Hotel
(1 - 10 of 31 reviews)
Check Rates and Availability at the The Grand Hotel
   

graphical calendar interface

graphical calendar interface


dg