The Giacomo, An Ascend Hotel Collection Member

The Giacomo, An Ascend Hotel Collection Member

The Giacomo, An Ascend Hotel Collection Member Image
3 Star
Hotel Guest Rating: 9.3/10
222 First Street
Niagara Falls, NY 14303

Hotel Guest Rating for The Giacomo, An Ascend Hotel Collection Member in Niagara Falls

# 1 of 41 hotels in Niagara Falls
Based on 98 reviews from guests who stayed at the
The Giacomo, An Ascend Hotel Collection Member
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the The Giacomo, An Ascend Hotel Collection Member

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Niru from Manalapan, NJ
May 16, 2015
Group Traveler
10.0
Everything included... valet parking, breakfast, observatory on top floor.
Nope.
Couple
Verified Hotel Guest from Saratoga, CA
May 15, 2015
Couple
8.0
excellent location. Great service. we have a water leak from air condition and they switch us to another immediately. breakfast is good.
room is bit small.
Family Traveling with Young Children
Mohammad from Orlando, FL
May 11, 2015
Family Traveling with Young Children
10.0
Every thing.
Nothing.
Couple
Donna from Toronto, Canada
May 10, 2015
Couple
10.0
The renovations are beautiful and they have kept the integrity of the art deco era. The service was fabulous. Pillow topped beds so comfortable. Great breakfast included and The Sky View Lounge was a really nice place to hang out.
Couple
Verified Hotel Guest from Indianapolis, IN
May 2, 2015
Couple
10.0
Great facility& friendly, helpful staff
Nothing
Group Traveler
Raymond from Jacksonville, FL
April 14, 2015
Group Traveler
10.0
It has great vibe. Plus, the breakfasts are fantastic. The location is great as well.
Not really.

We were there three years ago and decided to go back to Niagara Falls. We knew we wanted to go back the The Giacomo as well. Good decision.

Couple
Lan from Mclean, VA
April 13, 2015
Couple
9.0
Very nice staff, nice environment and breakfast
The room is very small even though it is pretty clean

The staff is very nice and helpful.

Business Traveler
Verified Hotel Guest from State College, PA
March 23, 2015
Business Traveler
9.0
Boutique Style rooms
Rooms are small
Couple
Verified Hotel Guest from Falls Church, VA
March 9, 2015
Couple
7.0
Hotel was nice, staff was friendly, room was clean.
Room was a bit dark, shower temp was inconsistent.
Patrick from Shortsville, NY
February 24, 2015
10.0
The staff was wonderful, room was great. Bed was very comfy, nice small bar/lounge area. Walking distance to falls and casino.
Reviews of The Giacomo, An Ascend Hotel Collection Member
(1 - 10 of 39 reviews)
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