The Giacomo, An Ascend Hotel Collection Member

The Giacomo, An Ascend Hotel Collection Member

The Giacomo, An Ascend Hotel Collection Member Image
3 Star
Hotel Guest Rating: 9.3/10
222 First Street
Niagara Falls, NY 14303

Hotel Guest Rating for The Giacomo, An Ascend Hotel Collection Member in Niagara Falls

# 1 of 41 hotels in Niagara Falls
Based on 103 reviews from guests who stayed at the
The Giacomo, An Ascend Hotel Collection Member
Overall Quality Score
user rating 9.3.0
9.3
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the The Giacomo, An Ascend Hotel Collection Member

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Canal Winchester, OH
July 4, 2015
Couple
10.0
The hotel was a wonderful place to stay, but it was the staff that stood out the most. They were extremely kind, helpful and accommodating.

Liked the old characteristics/details of the building.

Couple
Jeffery from Sahuarita, AZ
June 21, 2015
Couple
10.0
Location and room was comfortable
Nothing
Family Traveling with Young Children
Prashant from Cincinnati, OH
June 14, 2015
Family Traveling with Young Children
10.0
Very godd
Nothing
Group Traveler
Verified Hotel Guest from Cleveland, OH
May 24, 2015
Group Traveler
10.0
free breakfast
the lobby is small
Group Traveler
Niru from Manalapan, NJ
May 16, 2015
Group Traveler
10.0
Everything included... valet parking, breakfast, observatory on top floor.
Nope.
Couple
Verified Hotel Guest from Saratoga, CA
May 15, 2015
Couple
8.0
excellent location. Great service. we have a water leak from air condition and they switch us to another immediately. breakfast is good.
room is bit small.
Family Traveling with Young Children
Mohammad from Orlando, FL
May 11, 2015
Family Traveling with Young Children
10.0
Every thing.
Nothing.
Couple
Donna from Toronto, Canada
May 10, 2015
Couple
10.0
The renovations are beautiful and they have kept the integrity of the art deco era. The service was fabulous. Pillow topped beds so comfortable. Great breakfast included and The Sky View Lounge was a really nice place to hang out.
Couple
Verified Hotel Guest from Indianapolis, IN
May 2, 2015
Couple
10.0
Great facility& friendly, helpful staff
Nothing
Group Traveler
Raymond from Jacksonville, FL
April 14, 2015
Group Traveler
10.0
It has great vibe. Plus, the breakfasts are fantastic. The location is great as well.
Not really.

We were there three years ago and decided to go back to Niagara Falls. We knew we wanted to go back the The Giacomo as well. Good decision.

Reviews of The Giacomo, An Ascend Hotel Collection Member
(1 - 10 of 41 reviews)
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