The Fairmont San Jose

The Fairmont San Jose in San Jose

The Fairmont San Jose

The Fairmont San Jose Image
4 Star
Hotel Guest Rating: 8.7/10
170 South Market Street
San Jose, CA 95113

Hotel Guest Rating for The Fairmont San Jose in San Jose

# 3 of 56 hotels in San Jose
Based on 516 reviews from guests who stayed at the
The Fairmont San Jose
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the The Fairmont San Jose

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from San Jose, CA
August 31, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Clearwater, FL
August 29, 2014
Couple
5.0
The location - right in the heart of downtown San Jose. The staff was very friendly.
It was VERY noisy starting at around 10:30 pm. Sounded as if they were rearranging furniture on tile floors all around us. There was no place to set your toiletries while taking a shower and the tile needs replacing. Robe they provided had a hole in it.

The location is fantastic. The staff is wonderful. The lobby is beautiful. Parking is $25/day, but it is very convenient and guests can come and go as many times as they wish. Beware - everything in the minibar, in the "snack drawer", and on top of the dresser is on pressure sensors - if you so much as pick something up to look at it while perusing the selection, they will charge you for it. One would think that a 4 star hotel would at least provide a complimentary bottle of water upon arrival. Also, tv reception was bad and unless you join their Presidents Club you will have to pay for internet service. Again, one would think a 4 star hotel would provide that free of charge. I would stay here again because of the location, but I think the hotel can do a lot more to make their guests feel welcome. ...read more

Couple
Hamed from San Jose, CA
August 29, 2014
Couple
7.0
Location is great.
It is outdated and needs renovation
Verified Hotel Guest from Wilmington, DE
August 28, 2014
10.0
Location
I was automatically upgraded and there is a parking fee of $26.00 a day, that should been disclosed before changing the hotel choice,therefore there was no real savings for me.
Mel from Sacramento, CA
August 28, 2014
9.0

This guest did not leave comments about this hotel.

Business Traveler
Anthony from San Jose, CA
August 28, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Atlanta, GA
August 28, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from San Francisco, CA
August 28, 2014
Couple
7.0
Great location, beautiful hotel.
Called down 5 times to ask a question. No answer from front desk.
Couple
Luis from Corning, CA
August 28, 2014
Couple
10.0
The location, cleanliness and size of the room.
There was no mini fridge in the room.

The most AMAZING hotel I've stayed at, hands down!

Group Traveler
Verified Hotel Guest from Vancouver, Canada
August 28, 2014
Group Traveler
8.0

This guest did not leave comments about this hotel.

Reviews of The Fairmont San Jose
(1 - 10 of 201 reviews)
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