The Fairmont Copley Plaza

The Fairmont Copley Plaza

The Fairmont Copley Plaza Image
4 and 1/2 Star
Hotel Guest Rating: 8.3/10
138 Saint James Avenue
Boston, MA 02116

Hotel Guest Rating for The Fairmont Copley Plaza in Boston

# 19 of 127 hotels in Boston
Based on 95 reviews from guests who stayed at the
The Fairmont Copley Plaza
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the The Fairmont Copley Plaza

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Ilse from Bronx, NY
August 21, 2015
Business Traveler
8.0
The convenient location
Some of the dated furniture
Family Traveling with Young Children
Steven from Johnsburg, IL
August 3, 2015
Family Traveling with Young Children
9.0
The location of this hotel was great for a middle ground to the downtown area but also heading to Fenway. It's nice that there are two "T" stations and also a plethora of restaurants.
They really need to do some updates with some of their rooms especially keep in mind the mold that occurred in our bathroom. The bathroom was small for the price of the hotel.

If you want a classic hotel, you'll enjoy the main lobby. They have excellent service with the staff but expect to have smaller bathrooms which can be problematic with multiple people in the room.

Family Traveling with Young Children
Marie from Quebec, Canada
July 13, 2015
Family Traveling with Young Children
10.0
Well located and extra super accommodating staff
Business Traveler
Brian from Cumming, GA
June 16, 2015
Business Traveler
9.0
The location and closeness to everything.
Not enough outlets in rooms and long walks to elevators
Business Traveler
Verified Hotel Guest from Lasalle, Canada
April 2, 2015
Business Traveler
10.0
The hotel is spectacular and staff is extremely helpful, courteous and professional. It is perfectly located in the heart of Boston, making all the best sites easily accessible. I would most definitely return to this hotel.
Room service is rather expensive although the food is very good!
Couple
Linda from Glen, NH
March 28, 2015
Couple
10.0
The general ambiance of the public spaces. The amenities in the room such as bathrobes, umbrellas, upscale toiletries and a Keurig coffee maker. Wonderful location.
High price of valet parking, but perhaps not too bad for Boston.The upscale bar did not have peppermint schnapps or creme de menthe liquor.
Couple
Devin from Manchester, CT
February 19, 2015
Couple
10.0
Beautiful hotel with a very friendly staff. May have been one of the nicest hotels I have ever stayed in.

They have 2 dogs that live at the hotel which I pretty cool

Couple
Dana from Everett, WA
January 20, 2015
Couple
10.0
This is like stepping back in history to a high quality of life. The hotel is well preserved, the staff from doorman to concierge are excellent, the location is convenient to so much of what you would want to see in Boston by walking.
Bathrooms were small but so what!
Couple
Verified Hotel Guest from Marblehead, MA
December 16, 2014
Couple
6.0
can't beat the location. The lobby was decorated very nicely for the holidays and had a great overall atmosphere.
We were given a very small room (assuming due to discounted rate). The shower did not drain and the heat/ac unit made awful noises all night - to the point where we almost requested to switch rooms at 3am. There also was no pen or hairdryer supplied.

Also the bathrobes were incredibly uncomfortable. You would expect high quality amenities from a "luxury" hotel. Another thing to note is that the Oak Bar is VERY expensive, even for the location. I've paid less for a glass of wine at their Bermuda locations! Overall, the location and atmosphere was exactly what we were looking for, but would probably not stay there again - plenty of other options in the area. ...read more

Solo Traveler
Verified Hotel Guest from Toronto, Canada
December 3, 2014
Solo Traveler
6.0

This guest did not leave comments about this hotel.

Reviews of The Fairmont Copley Plaza
(1 - 10 of 21 reviews)
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