The Empire Hotel

The Empire Hotel in New York City

The Empire Hotel

The Empire Hotel Image
4 Star
Hotel Guest Rating: 7.2/10
44 West 63Rd Street
New York, NY 10023

Hotel Guest Rating for The Empire Hotel in New York City

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Based on 524 reviews from guests who stayed at the
The Empire Hotel
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 7.3.0
7.3
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 6.7.0
6.7
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Hotel Guest Reviews of the The Empire Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Diem from Newcastle, CA
July 6, 2014
Family Traveling with Young Children
7.0
Can't beat the location...great central place. The customer service was very good.
Problems with the elevator while we were staying there. We had to take the stairs a few times from the 9th floor. Luckily only down and not when we had suitcases! Also rooms are small, but to be expected since it is NYC.
Family Traveling with Teens
Verified Hotel Guest from Berkeley, CA
July 5, 2014
Family Traveling with Teens
6.0
Location, polite staff,
Smallest room I have ever stayed in. There seemed to be extra charges for everything from in room coffee to Internet connection.
Couple
Verified Hotel Guest from Glendale, CA
June 27, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Port Saint Lucie, FL
June 26, 2014
Family Traveling with Young Children
7.0
The location. It was in the middle of everything, but not right in everything. Equal walking distance to everything. The showers were as hot as you wanted and had great pressure.
The pool was tiny. The elevators were intermittently broken. They also charged for the continental breakfast ($15.00 ea.) and WiFi internet ($12.99 per day). You also couldn't get ice unless you ordered room service and they were frequently out of buckets

The staff was friendly and helpful when approached. But you had to go to the front desk to get assistance because no one would answer the phone.

Business Traveler
Elizabeth from New Haven, CT
June 16, 2014
Business Traveler
10.0
Great location next to Lincoln Center and the room was beautiful.
They put out a ton of things (food, drinks, etc) that you have to pay for - it was more than the average hotel - took up a lot of space on the desk.

Great location and quite. For those not interested in taking taxis it is right on the train line (subway).

Solo Traveler
Ray from Santa Barbara, CA
June 10, 2014
Solo Traveler
9.0
Location, location, location
no

I only stayed one night and hotel was great.

Senior Travelers
Jean from Chicago, IL
May 28, 2014
Senior Travelers
8.0
Room was quiet. Location was perfect.
Room was very small, but only really annoying thing was door squeeked when opening - sounded like a horror movie!
Couple
Margaret from Covington, LA
May 28, 2014
Couple
2.0
Location
Toilet overflowed repeatedly and difficulty with communicating with staff.

Annoying

Couple
Verified Hotel Guest from Orange, CT
May 25, 2014
Couple
4.0

This guest did not leave comments about this hotel.

Couple
Ann from Cheswick, PA
May 24, 2014
Couple
2.0
Staff
Size of the room was not four star! Could not enter bathroom without stepping into the shower

Great location. Rooftop bar should be open to all not just over 21 crowd . Elevators were very iffy .complimentary coffee please!

Reviews of The Empire Hotel
(1 - 10 of 200 reviews)
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