Hotels in New York City

The Chatwal, A Luxury Collection Hotel

The Chatwal, A Luxury Collection Hotel

The Chatwal, A Luxury Collection Hotel Image
5 Star
Hotel Guest Rating: 9.0/10
130 West 44Th Street
New York, NY 10036
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Hotel Guest Rating for The Chatwal, A Luxury Collection Hotel in New York City

# 3 of 492 hotels in New York City
Based on 42 reviews from guests who stayed at the
The Chatwal, A Luxury Collection Hotel
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the The Chatwal, A Luxury Collection Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Katy, TX
October 17, 2013
Family Traveling with Young Children
10.0
The current pool to swim laps in was awesome!! If you are like us, you like to get our workouts in when on vacation. Was able to at the Chatwal.
4pm seems like a late time for check in. However, after seeing all the details in the room, I can see how it might take a while to get them ready.

Showed up early from the airport...very early. We didn't expect the rooms to be ready but took our bags there to check in so we could walk around the city while the room was getting prepared. The staff took our luggage and told us they would call us when the room was ready. Every staff member we met was respectful and nice. The room was ready a bit early - at 3pm - so after we walked around and ate, we went back to the hotel around 2pm and hung out in the lobby till it was ready. Got into the room, and it was awesome! One of the best rooms that we have stayed in in NYC. If you are a Times Square type of person, the hotel is steps away from it. The rooms come with all you could need from a hotel room. Our room even had a patio. If you stay here, try the lap pool in the spa. It is a current machine affixed to a wall in the pool. Next to it, is the workout room. Very cool if you are a person like us that likes to not miss workouts even while on vacation. Extra shout out to Brad who works in the front of the house. He was super friendly and my wife and I enjoyed speaking with him. If coming from the southern states, bring him a can of ranch style beans as he says they are hard to find in NYC. We will stay here again as it was close to everything and a great experience. Only negative is the late check in time. ...read more

Couple
Mario from Norco, CA
September 29, 2013
Couple
9.0
Nice quiet hotel near Time Square. Lots of local things to do.
Room was average size.Not a lot of room for luggage/clothes.

Hotel was very nice. Room was very quiet and curtains kept room blacked out in morning - be sure to use alarm clock. Very close to times square. My only complaint was that the hotel bars and restaurant all closed down at 10pm. Room service was still available and lots of neighboring bars and restaurants were open.

Couple
Verified Hotel Guest from Pinellas Park, FL
July 27, 2013
Couple
10.0
Everything!
The bed was a little too firm.

Amazing 5 star property in times square. Will stay there again, once they change the mattresses.

Couple
Clint from Seattle, WA
June 30, 2013
Couple
8.0
The location in Times Square and central midtown is ideal for those who want it.
For a 5 star hotel the bedroom was way too small. No where to put anything so the room gets cluttered up. We spent a week in Jew York so we had a little more stuff than just a normal one nighter.

Great service, excellent staff, small rooms. The bathroom, however, was large and comfortable.

Solo Traveler
Heidi from Portland, OR
June 28, 2013
Solo Traveler
8.0
The shower head and location. Check out staff. Bellman good peeps
Single ply toilet paper - really. In a 5 star hotel. Nickle and dime you for everything!!!!

Overall it is a beautiful place to stay. Do I feel like I have to back there someday- no. The bathroom was over the top gaudy. But that's my opinion.

Verified Hotel Guest from Naples, FL
May 30, 2013
9.0
Very friendly and helpful staff. Very convenient to Broadway shows.
Verified Hotel Guest from Rancho Santa Fe, CA
May 23, 2013
9.0
Great staff, customer service
Room was beautifully appointed, high-tech but very dark.
Senior Travelers
Helen from Jonesboro, AR
May 22, 2013
Senior Travelers
10.0
The location was perfect for us. The Broadway shows were easily within walking distance. Times Square was less than a block away. A good selection of restaurants were within a block of the hotel. The staff was very friendly and helpful. Rooms were WOW!

Booked the room through Priceline and then upgraded to a junior suite after we arrived. Rooms are comfortable. We were able to control the climate in the room with ease. Two big screen Tvs in our room and a TV in the bathroom. Very nice shower head. Heated toilet seat. A lot of closet space. Luxurious linens and toiletries. Can't wait to return. We ate at two restaurants close to the hotel-Saju Bistro and an Italian Restaurant two doors down. Great food at both. ...read more

Couple
James from Alvin, TX
May 18, 2013
Couple
10.0
The bathroom, shower a toilet were huge and state of the art.

It's only half a block away from Times Square, and just a couple of blocks away from Broadway theaters.....PERFECT for our needs.

Business Traveler
Verified Hotel Guest from Santa Monica, CA
May 9, 2013
Business Traveler
7.0
Good rooms and great location
The staff was very unhelpful and unfriendly
Reviews of The Chatwal, A Luxury Collection Hotel
(1 - 10 of 26 reviews)
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