Sunset Beach Resort Spa And Waterpark All Inclusive

Sunset Beach Resort Spa And Waterpark All Inclusive in Montego Bay

Sunset Beach Resort Spa And Waterpark All Inclusive

Sunset Beach Resort Spa And Waterpark All Inclusive Image
3 Star
Hotel Guest Rating: 7.3/10
Montego Freeport
Montego Bay

Hotel Guest Rating for Sunset Beach Resort Spa And Waterpark All Inclusive in Montego Bay

# 2 of 32 hotels in Montego Bay
Based on 17 reviews from guests who stayed at the
Sunset Beach Resort Spa And Waterpark All Inclusive
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 6.6.0
6.6
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Hotel Guest Reviews of the Sunset Beach Resort Spa And Waterpark All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Michelle from St. Catherine, Jamaica
August 20, 2014
Family Traveling with Young Children
7.0
Multiple activities for all, staff is very accommodating warm and welcoming especially towards babies.
That the wifi is not free mainly and more staff is needed at the grill to eliminate the long line and long wait time or suggest building another grill

Too many activities to fit into a weekend. Requires long stay . Great for family vacation or reunions

Group Traveler
Stacey from Inglewood, CA
December 12, 2013
Group Traveler
8.0
Overall staff is friendly. Good entertainment. Plenty of things to do on the resort. Activities can be purchased at a fair price at the resort. Free shuttle service to night life.

I enjoyed my stay at the resort. The lady at the activities desk, Patricia, is great! Ronald, he works the front desk at night, was sweet also. Food was ok. Room looked like photos on Priceline with was reassuring. Entertainment is enjoyable. Beach is at your fingertips. Public areas were clean and tidy. Drinks are truly unlimited. The only thing I paid for was tax on the room - which is indicated in your reservation confirmation from priceline. (They and everyone else accept USD - do not exchange your money!) I'd come back. :-) ...read more

Couple
Norman from Bloomfield, CT
September 17, 2013
Couple
10.0
The food was great
that the Jerk chicken stop serving so early
Family Traveling with Teens
Arlene from West Hempstead, NY
May 2, 2011
Family Traveling with Teens
7.0
the Staff were friendly and warm especially Our housekeeper SONIA! she was great!!!!!
the restaurant Jamaican it does nothing for Jamaica. the service is sloppy and if I stayed longer I would not recommend it to my friends or visitors t

The hotel is cleaned but I hate the magnitude of flies that shares each and every time that I dined. The Asian and Italian restaurants were superb!!!! The service and friendliness of the staff is what you enjoy whenever you are dining.

Couple
Paulette from Lauderhill, FL
April 13, 2011
Couple
1.0
nothing
i didnt get the room i booked ,i couldnt get resveration for dinner they were alway book

its the worse hotel i have ever been to .i didnt the room i book .u couldnt get into any restaurant they alway book ,its a waste of my time and i regret it so much...i wish get my money back...

Couple
Ken from Houston, TX
February 9, 2011
Couple
9.0
We enjoyed the three beaches, and the friendly staff.
Some of the rooms can really use updating.

We like the hotel. For the price we got about what we bargained for. The included watersports is a must. And did I say they are included! The restroom in building A is fully remodeled, much better than the others.

Couple
Lesley from San Antonio, TX
December 30, 2010
Couple
6.0
all-inclusive food/drinks
general run-down rooms, facilities
Couple
Joe from London, Canada
September 3, 2010
Couple
5.0
large open lobby, good food at a la carte restaurantes, variety of locations to spend tme
staff very unfriendly and did not follow through

I would not go back to this hotel. This is not because of the str lvel,but because of the lack of focus on cutomer service. On arrival we wre made to wait 2 hours to check in and although we were told a tray of drinks would be served, these did not arrive. Following this wait we were offered no apology or ugrade. On arrival to ourroom, several ammenities were missing including hand soap, iron, and hairdryer. Th shwer was in awful repair with minimal water pressure and hot water was sporati at best. We had a nice time and tere were some reat points to the hotel, however not enough to change our minds on returning ...read more

Family Traveling with Young Children
Victoria from Houston,TX
March 24, 2010
Family Traveling with Young Children
8.0
Excellent Staff! 5 star service!
rooms need to be updated. our dresser didn't close, bathroom sink splattered, patio furniture is cheap.

My family and I (boys ages 8 & 12) stayed for a week. We had an EXCELLENT time. The staff @ Sunset Beach is wonderful! They are helpful, beyond friendly and so accomodating!The room itself was more 2 star, but the service was 5 star all the way!The food was fresh & varied. I would have preferred to know before check-in that reservations to the restaurants were taken two days in advance, and that they are booked up fast, but the buffet & grill more than satisfied!As we ate in the 3 restauraunts, I was dissappointed with the amount of wait time, but had an overall GREAT time. ...read more

Reviews of Sunset Beach Resort Spa And Waterpark All Inclusive
(1 - 9 of 9 reviews)
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