Sterling Resorts - Splash

Sterling Resorts - Splash in Panama City Beach

Sterling Resorts - Splash

Sterling Resorts - Splash Image
3 and 1/2 Star
Hotel Guest Rating: 8.0/10
17739 Front Beach Road
Panama City Beach, FL 32413

Hotel Guest Rating for Sterling Resorts - Splash in Panama City Beach

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Based on 6 reviews from guests who stayed at the
Sterling Resorts - Splash
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 7.2.0
7.2
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 9.3.0
9.3
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Hotel Guest Reviews of the Sterling Resorts - Splash

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Marta from Glen Ellyn, IL
June 16, 2014
Family Traveling with Young Children
3.0
on beach. rented beach chairs and umbrella.
Door did not function properly for 3 days. At one point locked out w/ young kid sleeping inside and groceries ... melting. Dryer did not work throughout stay w/ no laundry and had to buy items. Fridge & freezer broke w/ 2 days left-food went bad.

Understaffed. People only there 9-6 pm. After that you have to hunt down security to let you in - and they are busy letting a lot of people in since the electric doors malfuntion ALOT. With the broken dryer - we complained and they gave $200 credit .. would like more but was tired of spending my vacation at the hotel lobby. Really disappointed didn't have ability to do laundry. Packed light with plans on washing clothes .. since I coulnd't had to buy more beach towels. For a 3.5 star would expect 24 hour lobby coverage and working dryer and fridge / freezer. Looks like this place doesn't do maintenance just waits for things go break. Each time went to lobby had to deal with new person ... and no one was in charge. Since condo .. each one has its own owner so they are just "messengers" .. but they never got back to us w/ updates. They sent a company in to fix the dryer but that company didn't fix it and we couldn't tell anyone was there during the day. If they had called and said it should work - I would have told them it doesnt. We lost a lot of vacation time, and had a lot of addtional stress becasue of the poor maintenace and service at Splash. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Greencastle, IN
March 29, 2014
Family Traveling with Young Children
10.0
The family friendly location had things for the kids to do. The beach was everything I was looking for, beach chair rental was pricey at $35 a day but they would reduce based on the number of days rented. But the chairs at the pools were free
Fire alarm kept going off & a trip down 20 floors was rough but necessary until they determined it was a false alarm.

It was really nice & we'll look at returning again next year... Had a great vacation

Group Traveler
Amands from Albany, GA
June 3, 2013
Group Traveler
7.0
Lots for kids to do
Room was dirty on arrival. They need to heat the water in the play area and pool that stays in the shade. Good kids activities, but some were a little pricey. They also need to give better description of the rooms. Linens and pillows were TERRIBLE!!
Family Traveling with Young Children
Verified Hotel Guest from Theodore, AL
May 3, 2013
Family Traveling with Young Children
9.0
HELPFUL STAFF AT CHECK IN; NICE ROOM; WATER PARK FOR KIDS
Family Traveling with Young Children
Bart from Spring Hill, TN
July 27, 2012
Family Traveling with Young Children
9.0
Very good hotel for the area. No drunken party animal college kids.
Unfixed damage to walls and furniture in room. Slow elevators.

If you want to go to Panama City Beach area but don't want a drunken 24/7 frat party, go here. Very family friendly. There may be an small issue with elevator wait time, but it's 21 floors and loads of people it just takes time. Our only real issue with this hotel is the damage form you have to fill out on arrival...it might be necessary but it takes some of the fun out of the stay to go around looking for flaws in the room. ...read more

Reviews of Sterling Resorts - Splash
(1 - 5 of 5 reviews)
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