Springhill Suites By Marriott Tempe At Arizona Mills Mall

Springhill Suites By Marriott Tempe At Arizona Mills Mall in Tempe

Springhill Suites By Marriott Tempe At Arizona Mills Mall

Springhill Suites By Marriott Tempe At Arizona Mills Mall Image
3 Star
Hotel Guest Rating: 8.4/10
5211 South Priest Drive
Tempe, AZ 85283

Hotel Guest Rating for Springhill Suites By Marriott Tempe At Arizona Mills Mall in Tempe

# 3 of 42 hotels in Tempe
Based on 135 reviews from guests who stayed at the
Springhill Suites By Marriott Tempe At Arizona Mills Mall
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Springhill Suites By Marriott Tempe At Arizona Mills Mall

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Canton, MI
January 15, 2015
Couple
10.0
Staff was very friendly. Everything was clean and modern. The units come with fridge and microwave.
Towels could have been nicer and more fluffy.
Senior Travelers
Marc from Westminster, CO
January 14, 2015
Senior Travelers
7.0
Parking and hotel set away from busy street.
T.V. location is in-between bedroom and rest of suite. This made watching a bit awkward. Shower in bath was quite narrow and uncomfortable.
Couple
Liane from Yuma, AZ
January 13, 2015
Couple
8.0
Located just off the I-10. Close to Arizona Mills and several fast food restaurants. Clean, friendly staff, nice rooms and good breakfast. Hot breakfast was scrambled eggs, country potatoes, sausage, oatmeal, and waffles. Plus the usual breakfast items.
The toilet paper rolls were to the right side of the toilet, behind the door, and hard to reach. Other than that, everything else was good.
Business Traveler
Verified Hotel Guest from Cliftn, AZ
January 10, 2015
Business Traveler
5.0
location is very good, did not have breakfast,did not intend to so i can not rate the quality or lack there of
front desk staff has minimum training, the rooms feel small and cramped, the ice machime on our floor broken. they may have a three star rateing but i am not sure how they intend to hold on to it
Couple
Verified Hotel Guest from Amarillo, TX
January 8, 2015
Couple
9.0
Clean, quiet, well designed, modern room. Friendly staff. Large breakfast
The breakfast area could be larger. But one of the employees did tell the guests that they had opened another room for people to eat in. - I was VERY impressed.
Family Traveling with Young Children
Verna from Albuquerque, NM
January 6, 2015
Family Traveling with Young Children
1.0
That there was no heat in the room. It was pretty cold. Complain to the night attendance 3 times and nothing was done about at the time.
Family Traveling with Teens
Kimberly from Tucson, AZ
January 5, 2015
Family Traveling with Teens
9.0
Hotel was very clean and the room and bedding smelled fresh.
A/C would not come on and the room was quite warm.
Couple
Verified Hotel Guest from Pine, AZ
January 5, 2015
Couple
3.0
Staff was friendly. Wi-Fi performed well.
Beware Room 221, it is right above the sliding lobby entrance door -- even the room air unit can't drown it out. We were too tired to care until the morning when it became quite annoying (along with the banging elevator repairmen at 7am).

Breakfast buffet was half-hearted (flavorless eggs/diced potatoes, 2 of 3 "juices" were mostly water). No hot tub for 3 star property? Our room had a single TV in the middle of the semi-divided living room / bedroom that couldn't be angled to give full frontal view to the bed -- tv and stand were bolted down. Staff member was good enough to let us use another room for the morning after we were awakened by general room noise (room 221 really ought not to be assigned to paying guests) and a bizarre decision by a work crew to fix the 2nd elevator (one was working) at 7am. ...read more

Business Traveler
Verified Hotel Guest from Lakeside, AZ
December 8, 2014
Business Traveler
9.0
The rooms were very nice and the staff was very awesome
not a real big fan of the location but that's not their fault
Family Traveling with Young Children
Arturo from Cajeme, AZ
November 18, 2014
Family Traveling with Young Children
8.0
Location
Could not give us 2 beds. Walls too thin you can hear everything from other rooms.
Reviews of Springhill Suites By Marriott Tempe At Arizona Mills Mall
(1 - 10 of 88 reviews)
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