Sonesta Es Suites Charlotte Arrowwood

Sonesta Es Suites Charlotte Arrowwood in Charlotte

Sonesta Es Suites Charlotte Arrowwood

Sonesta Es Suites Charlotte Arrowwood Image
3 Star
Hotel Guest Rating: 7.0/10
7925 Forest Pine Drive
Charlotte, NC 28273
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Hotel Guest Rating for Sonesta Es Suites Charlotte Arrowwood in Charlotte

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Based on 112 reviews from guests who stayed at the
Sonesta Es Suites Charlotte Arrowwood
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 7.2.0
7.2
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Sonesta Es Suites Charlotte Arrowwood

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Lee from Asheville, NC
June 26, 2014
Family Traveling with Young Children
10.0
It is a great place to stay for a family on vacation. We had a 2 bedroom suite. It was spacious and comfortable.

It's a suite hotel all the rooms have a refrigerator & cooking facilities (even though we didn't utilize this feature). The complimentary breakfast in the morning is very good with a good selection of food from fresh fruits and yogurt to eggs, sausage, oatmeal & grits.

Solo Traveler
Verified Hotel Guest from Grand Island, NE
June 14, 2014
Solo Traveler
6.0
The front desk staff was extremely welcoming and polite.
My suite was large, which was nice, but it seemed dirty. The beds did not have bedspreads on them and one of the beds' cover sheet was dirty. The walls and shower seemed like they needed a good scrubbing as well. I was very unimpressed.
Couple
Verified Hotel Guest from Ballwin, MO
June 1, 2014
Couple
8.0
They have a great free breakfast, Charlie the evening front desk clerk is fun and a huge help for recommending restaurants
Couple
Verified Hotel Guest from Milwaukee, WI
May 28, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Business Traveler
Ibrahim from Coockville, TN
May 27, 2014
Business Traveler
7.0
Staff was very kind Quit hotel All required tools are available in the room
Need furniture renewal Need to upgrade the breakfast food

It is good

Business Traveler
Corey from Chicago, IL
May 8, 2014
Business Traveler
8.0
Comfortable. Fitness and Laundry Room simple but a nice amenity. Very friendly front desk staff.
Business Traveler
Verified Hotel Guest from Cary, NC
May 1, 2014
Business Traveler
5.0
Suite style rooms at an attractive price point.
Ongoing construction on the 3rd floor, interior needs updating (but they are working on it). Need to focus on cleaning while under construction.

Should be nice once updated, but they have a ways to go.

Family Traveling with Young Children
Daniel from Wilmington, NC
April 20, 2014
Family Traveling with Young Children
2.0
Good breakfast- daytime staff was friendly
Night staff was neither friendly nor helpful- two double beds consisted of a bed and a pull-out couch.
Group Traveler
Leila from Philadelphia, PA
April 15, 2014
Group Traveler
10.0
The fact that it was a suite, AND it had free internet AND a free full sized refrigerator!
Nope!

It was wonderful! Living room/kitchen and bedroom. Full sized refrigerator, dishwasher and microwave. Free breakfast!!!

Family Traveling with Teens
Verified Hotel Guest from Evans, GA
April 14, 2014
Family Traveling with Teens
1.0
The only redeeming quality about this hotel is the location.
DIRTY! THIS IS NOT A 3 Star property. It is an old Staybridge Suites that has NOT been updated. Sticky floors, hair on the floor in bathroom, broken A/C, burnt out bulbs, unprofessional staff, old beds. Stains on ceilings. ABSOLUTELY HORRIBLE!

I bid on 2 rooms for 3 people each. Each room had only 1 bed and a sofa bed. Hotel clerk states only studios are released to Priceline for bidding. You will never get 2-beds if bidding. My room was at best an abomination. Dirty bathroom floor. The room is old and tired. Sister's room was "worse than an abomination". A/C did not work, extra sheets for sofa bed had hair on them. Light burnt out in bathroom, maintenance could not find replacement bulb. Hallways smelled like cigarettes. Rooms did not. Take Away to all: DON'T WASTE YOUR TIME OR MONEY. NOTE TO FUTURE BIDDERS: If bidding for a hotel near Carowinds select 3 1/2 Stars DO NOT SELECT 3 Stars. In reviewing the comments for the hotel it looks like 1st time reviewers are "high balling" the reviews. There is no possible way this hotel is "Excellent" unless the definition of hades is excellent. Do yourself a favor and look at the reviews from individuals who have posted multiple times. ...read more

Reviews of Sonesta Es Suites Charlotte Arrowwood
(1 - 10 of 63 reviews)
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