Hotels in Troy

Somerset Inn

Somerset Inn

Somerset Inn Image
3 Star
Hotel Guest Rating: 7.6/10
2601 West Big Beaver Road
Troy, MI 48084
take a virtual tour

Hotel Guest Rating for Somerset Inn in Troy

# 6 of 14 hotels in Troy
Based on 42 reviews from guests who stayed at the
Somerset Inn
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.6.0
7.6
Check Rates and Availability at the Somerset Inn
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Somerset Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Prashant from Troy, MI
March 3, 2014
Business Traveler
1.0
Location
A lot. Won't come there anytime again.

Hopeless. No hot water. No house keeping. Bad staff.

Couple
Jeffrey from Greensboro, NC
January 27, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Linda from Davison, MI
January 15, 2014
Couple
10.0
friendliness of staff and cleanliness of room.
no in room hot tub.

Easy to get to and from my testing center. We had dinner in the restaurant and the service was slow. My husband ordered a glass of wine with dinner and it was serve after dinner. They didn't charge us for the wine, but they were not busy so this should not occurred.

Couple
Sandra from Toronto, Canada
January 4, 2014
Couple
8.0
Friendly staff and extremely spacious rooms.
The bar was closed, but that was due to the holiday (NYE).

Great place. Recommend to other couples and people that like to shop.

Group Traveler
Susie from Whetley, Canada
November 15, 2013
Group Traveler
10.0
Our hotel was clean , staff was friendly & helpful. We would stay here again.
Group Traveler
Verified Hotel Guest from Byron Center, MI
November 13, 2013
Group Traveler
8.0
Location was close to shopping.
Room smelled a bit musty at the beginning but it was clean.

Hotel was decently lit at night, no line at front desk, the room had a bit of an odor as if it hadn't been used in a while but it wasn't overpowering. The room was clean though.

Solo Traveler
Verified Hotel Guest from Hinckley, OH
September 22, 2013
Solo Traveler
7.0
Good location, clean. Courteous staff.
Room air conditioner was loud.
Antida from Rockwood, Canada
September 15, 2013
8.0
Tried to upgrade the room to two queen size bedsa was told I had to do this through booking.com?
Family Traveling with Young Children
Tammy from Kitchener, Canada
August 11, 2013
Family Traveling with Young Children
7.0
Location to the mall was perfect
Online it stated there was a seasonal pool, never seen one.
Group Traveler
Verified Hotel Guest from Brampton, Canada
July 25, 2013
Group Traveler
4.0
The location was great and close to shopping.
The shower had no water pressure and the shower was at eye level and I am only 5"7
Reviews of Somerset Inn
(1 - 10 of 24 reviews)
Check Rates and Availability at the Somerset Inn
   

graphical calendar interface

graphical calendar interface


dg