Somerset Inn

Somerset Inn in Troy

Somerset Inn

Somerset Inn Image
3 Star
Hotel Guest Rating: 7.6/10
2601 West Big Beaver Road
Troy, MI 48084
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Hotel Guest Rating for Somerset Inn in Troy

# 5 of 14 hotels in Troy
Based on 53 reviews from guests who stayed at the
Somerset Inn
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Somerset Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Terry from Chicago, IL
September 7, 2014
Couple
2.0
The location was its only feature of worth
The staff was poorly trained and displayed a very poor attitude. Check-in required nearly 20 minutes despite no line, they identified us as "bargain guest and their attitude became very cool.

I would not recommend it unless you are desiring to shop at the Somerset Mall and wish to stay at a location within walking distance. Other than that it is be avoided.

Senior Travelers
Jiahang from West Bloomfield, MI
August 21, 2014
Senior Travelers
9.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Detroit, MI
August 17, 2014
Solo Traveler
10.0
The location and price
Parking could have been better
Couple
Verified Hotel Guest from Kansas City, MO
July 29, 2014
Couple
10.0
The location was perfect, the room was clean and the atmosphere of the hotel was welcoming.
The room was a bit small, the bathroom was tiny and the water in both the sink and tub did not drain well.
Business Traveler
Debra from Mayfield Heights, OH
July 11, 2014
Business Traveler
10.0
Beautiful Elegant Hotel, location perfect
there was not enough staff..Gift shop Bar..couldn't find coffee very easily seemed a little deserted at times.

Very nice hotel was a little worried since it was not a Marriott or Hilton etc but pleasantly surprised! the rooms were beautiful and all in all the property was exceptional. they could do a better job with the staff and gift shop looked unfinished.

Betty from Houston, TX
July 8, 2014
7.0
The crew
no swimming pool in the building

Nice...very good location.

Couple
Verified Hotel Guest from Sun City Center, FL
June 22, 2014
Couple
4.0
It was central for our needs. Free parking.
The hotel has obviously not updated to todays needs. The room was small, the bathroom even smaller and only 3 hangers in the room. Only one restaurant open.
Solo Traveler
Michael from Grand Rapids, MI
June 14, 2014
Solo Traveler
3.0

This guest did not leave comments about this hotel.

Moustapha from Clinton Township, MI
April 27, 2014
9.0

This guest did not leave comments about this hotel.

Business Traveler
Prashant from Troy, MI
March 3, 2014
Business Traveler
1.0
Location
A lot. Won't come there anytime again.

Hopeless. No hot water. No house keeping. Bad staff.

Reviews of Somerset Inn
(1 - 10 of 29 reviews)
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