Sofitel Miami

Sofitel Miami in Miami

Sofitel Miami

Sofitel Miami Image
4 Star
Hotel Guest Rating: 7.7/10
5800 Blue Lagoon Drive
Miami, FL 33126
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Hotel Guest Rating for Sofitel Miami in Miami

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Based on 196 reviews from guests who stayed at the
Sofitel Miami
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Sofitel Miami

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Tamieka from Cary, NC
July 30, 2014
Family Traveling with Young Children
10.0
The location was great.the staff was very professional. Highly recommended.
Family Traveling with Young Children
Wilson from Cumbaya, Ecuador
May 1, 2014
Family Traveling with Young Children
10.0
Muy grata estadía. Habitaciones cómodas y personal muy cortez. Cercano a los malls Dolphins e Internacional.
Family Traveling with Young Children
Jeremy from North Richland Hills, TX
September 6, 2013
Family Traveling with Young Children
7.0
Great pool and great staff. The bed was extremely comfortable as well.
The location was not great because there was not much commercial areas around for restaurants, etc. The food at the hotel was way overpriced so we went elsewhere for food. For a 4-star hotel, the room looked dated and the carpets were not that clean.

There is no way that I would pay overXXX for this hotel for a night. Luckily, I got it for less than that. Not a great location, but within walking distance of other eateries. Food was too expensive on site. Pool was nice and relaxing and the area was very quiet. Our room was somewhat smaller than I expected, the carpets and chair were stained. The room looked very dated, but the bed was very comfortable. We opted for the king because we do not fit into double beds (who uses double beds these days). We had to use a rollaway bed for our son, which worked out okay. ...read more

Family Traveling with Young Children
Valerie from Bradenton, FL
April 15, 2013
Family Traveling with Young Children
5.0
Leaving it.
They charged for parking in their lot as if we had a choice of where to park. No coffee provided in the room so we had to pay for Starbucks in the lobby. No refrigerator in the room. What a ripoff.

I stayed in a Sofitel in New York which is why I selected this one. This one was extremely substandard to the one in New York. The beds were extremely uncomfortable, the bathroom was nondescript with a dirty shower curtain and extreme lack of towels. No ice, no coffee, no refrigerator AND you have to pay to park!! For the price, I should have stayed at the Days Inn. They at least provide breakfast. ...read more

Family Traveling with Young Children
Gibbs from Henrico, VA
April 6, 2013
Family Traveling with Young Children
7.0
nice hotel; competent friendly staff; 4 star ambience
although its pretty, the restaurant is a ripoff. the service is slow (tip automatically added so no incentive to hurry); prices are high - it was the desserts that irritated us - - no menu offered, but dessert encouraged...$9 for three cookies?

see above

Family Traveling with Young Children
Adam from Nyc, FL
March 10, 2013
Family Traveling with Young Children
9.0
Staff was outstanding - I would say surpassed 4seasons attention from staff- room needed an update, I understand the rooms are being redone in next few months.
The staff was soooo kind and wonderful to my 3young boys who can be a bit wild!
Reviews of Sofitel Miami
(1 - 6 of 6 family with young children reviews)
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