Sofitel Chicago Water Tower

Sofitel Chicago Water Tower

Sofitel Chicago Water Tower Image
4 and 1/2 Star
Hotel Guest Rating: 9.2/10
20 East Chestnut Street
Chicago, IL 60611
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Hotel Guest Rating for Sofitel Chicago Water Tower in Chicago

# 7 of 186 hotels in Chicago
Based on 602 reviews from guests who stayed at the
Sofitel Chicago Water Tower
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Sofitel Chicago Water Tower

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Omaha, NE
February 9, 2016
Couple
10.0
location
no
Couple
Verified Hotel Guest from Naperville, IL
February 9, 2016
Couple
8.0
The staff was very friendly and accommodating.
This hotel definitely is not 4.5 stars. The rooms were very outdated.
Verified Hotel Guest from Monee, IL
February 9, 2016
1.0
Bed was very comfortable
Staff treated me as if they had never saw a person of color inside their establishment before. Felt very out of place
Business Traveler
Marianne from Everett, WA
February 5, 2016
Business Traveler
7.0
Very nice
The food was very expensive
Couple
Verified Hotel Guest from Indianapolis, IN
February 3, 2016
Couple
10.0
The services is amazing
We had construction at 9 am on the day we were leaving, it was very loud.
Group Traveler
Elisia from Fairfield, CA
February 3, 2016
Group Traveler
9.0
location and decor. ish at the bar was fabulous !
the in room refrigerator is not for actual use and the notice on it is very small and hard to read
Group Traveler
Naomie from Eau Claire, WI
February 2, 2016
Group Traveler
10.0
Room and amenities. Clean and comfortable.
No
Couple
Destry from Kalamazoo, MI
February 2, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Courtney from Oconomowoc, WI
February 2, 2016
Couple
9.0
The location was great! The room and view (9th floor) were beautiful.
The perfume scent pumped into the lobby was a little much. It would definitely bother someone with scent sensitivities, but it's only an issue in the lobby.
Couple
Timothy from Oswego, IL
February 2, 2016
Couple
10.0
Great location. Everyone that we dealt with during our stay was extremely friendly and helpful. Would definitely stay here again. Public parking right next door; reasonably priced for the city.
Enjoyed everything about our stay.
Reviews of Sofitel Chicago Water Tower
(1 - 10 of 200 reviews)
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