Sofitel Chicago Water Tower

Sofitel Chicago Water Tower

Sofitel Chicago Water Tower Image
4 and 1/2 Star
Hotel Guest Rating: 9.2/10
20 East Chestnut Street
Chicago, IL 60611
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Hotel Guest Rating for Sofitel Chicago Water Tower in Chicago

# 6 of 173 hotels in Chicago
Based on 354 reviews from guests who stayed at the
Sofitel Chicago Water Tower
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.4.0
9.4
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Sofitel Chicago Water Tower

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from St Louis, MO
March 26, 2015
Couple
9.0
The location was perfect! We received great customer service our entire stay.
Family Traveling with Teens
Thomas from Milwaukee, WI
March 25, 2015
Family Traveling with Teens
4.0
the location was great along with the hotel's cleanliness.
For the price we paid the room size was entirely small. Two double beds for 3 adults was not what I expect from a 4 star hotel. I also think the staff needs to drop the fake French accents...quite laughable.
Family Traveling with Young Children
Danielle from Pendleton, IN
March 25, 2015
Family Traveling with Young Children
10.0
Having to upgrade to get 2 beds.
Group Traveler
Bruce from El Paso, TX
March 23, 2015
Group Traveler
8.0
Decor and cleanlinessFront desk staff
valet wait time
Couple
Keith from Glen Ellyn, IL
March 23, 2015
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Stillwater, MN
March 22, 2015
Family Traveling with Young Children
10.0
Great location, beautiful hotel, professional and accommodating staff.
Solo Traveler
Michael from Tyler, TX
March 22, 2015
Solo Traveler
10.0
Customer service
Solo Traveler
Verified Hotel Guest from Los Angeles, CA
March 22, 2015
Solo Traveler
9.0
All good Firm good beds
Libby needs better deign, update but it's nice Small bathrooms

CONFORTABLE Good pool

Couple
Verified Hotel Guest from Bloomington, IN
March 21, 2015
Couple
9.0
The rooms are clean and perfect.
The location is not in the middle and the parking is super expensive $66!
Verified Hotel Guest from Wheaton, IL
March 21, 2015
10.0
Beautiful! Fantastic location! Very professional, polite and kind staff. The bed was very comfortable too!
Everything was excellent!

The lobby is very classy and upscale. Candlelit in the evening and afireplace room off the lobby. Attached restaurant is quite nice too. The vallet parking is costly as all parking is in Chicago, but the staff is very professional and helpful.

Reviews of Sofitel Chicago Water Tower
(1 - 10 of 176 reviews)
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