Sofitel Chicago Water Tower

Sofitel Chicago Water Tower

Sofitel Chicago Water Tower Image
4 and 1/2 Star
Hotel Guest Rating: 9.2/10
20 East Chestnut Street
Chicago, IL 60611
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Hotel Guest Rating for Sofitel Chicago Water Tower in Chicago

# 3 of 186 hotels in Chicago
Based on 744 reviews from guests who stayed at the
Sofitel Chicago Water Tower
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the Sofitel Chicago Water Tower

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Daron from Charleston, SC
July 18, 2016
Business Traveler
1.0
location
was bitten numerous times by "something" in the room/bed.
Business Traveler
Sarah from Danville, CA
July 9, 2016
Business Traveler
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Costa Mesa, CA
July 4, 2016
Business Traveler
9.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Aurora, IL
July 2, 2016
Business Traveler
9.0
Great room . clean and the bed is very comfortable.
No
Business Traveler
Mary from Cedar Rapids, IA
June 30, 2016
Business Traveler
9.0
Very nice hotel, north side of the river, close to shopping restaurants. I was there for business, easy access to where I needed to be.
Parking was expensive, but that goes with this neighborhood and downtown Chicago.
Business Traveler
Neelu from Miami Beach, FL
June 21, 2016
Business Traveler
6.0
The Gold Coast area is very nice, safe, and clean. The hotel lobby is very nice and the French Food in the restaurant is amazing. Majority of the customer service I received at this hotel was very good except for the front desk. The bathroom is beautiful.
Room is poorly designed. Can't use the closet since the bed is so close to it. Can't adjust shower head since it is 10 ft up. The decor is very cheap, the beds are too low to the ground, & too small. Location is too far from everything.
Business Traveler
Verified Hotel Guest from Aurora, IL
June 18, 2016
Business Traveler
9.0
Great room , bed was comfortable.
Nothing
Business Traveler
Verified Hotel Guest from Colleyville, TX
May 9, 2016
Business Traveler
10.0
The location is perfect - just blocks from all the shopping on Michigan Ave. The hotel is beautiful. The bar is a relaxing place to have a glass of wine at the end of the day and the food in the restaurant is fantastic.
Business Traveler
Verified Hotel Guest from Scottsdale, AZ
April 30, 2016
Business Traveler
9.0

This guest did not leave comments about this hotel.

Business Traveler
Scot from Valparaiso, IN
April 30, 2016
Business Traveler
10.0

This guest did not leave comments about this hotel.

Reviews of Sofitel Chicago Water Tower
(1 - 10 of 28 business traveler reviews)
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