Smoky Shadows Motel

Smoky Shadows Motel

Smoky Shadows Motel Image
2 Star
Hotel Guest Rating: 5.5/10
4215 Parkway
Pigeon Forge, TN 37863

Hotel Guest Rating for Smoky Shadows Motel in Pigeon Forge

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Based on 277 reviews from guests who stayed at the
Smoky Shadows Motel
Overall Quality Score
user rating 5.5.0
5.5
Hotel Cleanliness
user rating 5.4.0
5.4
Hotel Staff
user rating 6.1.0
6.1
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 3.7.0
3.7
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Hotel Guest Reviews of the Smoky Shadows Motel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Dry Ridge, KY
December 27, 2016
Couple
5.0
The room was a comfortable size, it had a fireplace and Jacuzzi tub in it. The person who checked us in was friendly and was able to help me save a little more money on the cost of the room.
The room was a little run down, above the heater/air conditioner, the wall was coming apart. The carpet was worn, and in need of a good cleaning.
Couple
Courtney from Kingsport, TN
November 10, 2016
Couple
7.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Brooksville, FL
October 21, 2016
Group Traveler
8.0
The view and location was excellent
We needed a cot and they did not have any. I've never been to a motel that did not have cots. There's was only one elevator, which was crazy! The time waiting to get on the elevator was very time consuming
Couple
Stanley from Sylvania, AL
October 18, 2016
Couple
9.0
The staff was extremely helpful, it took less than 5 minutes to check in and find out room.
The common areas could have been a little cleaner but with the number of individuals checking in on that day, no problem.
Family Traveling with Teens
Tasha from La Vergne, TN
October 18, 2016
Family Traveling with Teens
10.0
Very convenient location. Not far from any attractions.
Staff wouldn't replace our comforter after we complained there was blood on it, that didn't come from us.
Family Traveling with Young Children
Scott from Aurora, IN
October 16, 2016
Family Traveling with Young Children
7.0
In room jacuzzi
Only one elevevator for 7 floors. Pool has limited hours, only 10am to 10pm which is usually when your not at the hotel
Senior Travelers
Verified Hotel Guest from Chatsworth, GA
October 15, 2016
Senior Travelers
6.0
location
needs upgrades. Frig, wheel chair room shower leaked into the main room
Group Traveler
Angela from Nashville, TN
October 11, 2016
Group Traveler
10.0
It was in walking distance to a lot of attractions
No
Family Traveling with Teens
Verified Hotel Guest from Anderson, SC
September 7, 2016
Family Traveling with Teens
1.0
Nothing
Room was filthy. Urine pool on floor beside tub and on toilet. Leftover trash beside bed on the floor. Sink and tub stopped up with hair and wouldn't drain. Mattress pad stained. Comforter had yellow stains on it and it smelled. Management never helped.
Family Traveling with Young Children
Sandy from Louisville, KY
July 30, 2016
Family Traveling with Young Children
7.0
Good size room,good location, Good price.
Low water pressure in shower, spa tub only ran cold water. Mirror over tub was dirty. Very slow elevators and first day was overly crowded due to new beds being put in rooms. Pool was dirty with slime all around edges.
Reviews of Smoky Shadows Motel
(1 - 10 of 74 reviews)
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