Sheraton Suites Wilmington Downtown

Sheraton Suites Wilmington Downtown in Wilmington

Sheraton Suites Wilmington Downtown

Sheraton Suites Wilmington Downtown Image
3 and 1/2 Star
Hotel Guest Rating: 8.4/10
422 Delaware Avenue
Wilmington, DE 19801
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Hotel Guest Rating for Sheraton Suites Wilmington Downtown in Wilmington

# 3 of 11 hotels in Wilmington
Based on 297 reviews from guests who stayed at the
Sheraton Suites Wilmington Downtown
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Sheraton Suites Wilmington Downtown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Morten from New York, NY
July 22, 2014
Couple
6.0
Rooms are absolutely huge - 1 bedroom suites
Everything looks like it came out of the 70's. The promised sauna was nowhere to be found. Questionable neighborhood.

It is a balance between dated and character. Dark brown colors, mouldy smell in the hallways, every piece of furniture and decor has scratches and shows a lot of wear and tear. Because the hotel has charm, doesn't look like any chain hotel on the inside, it's okay, but it most certainly doesn't fit in with the brand (and maybe not quite with the star level either). The rooms make up for a lot, though - they are huge, have two separate rooms and many even a great view. The bed is very comfortable, the central HVAC system works very well and there's not much noise from the hallway. There are some other negatives to be mentioned: they give you free bottled water every day, yes, but it's only ONE of the bottles they put in the room - the other they will charge you for. Ridiculous. It sends a clear message of being stingy. We looked for the sauna, which according to the in-room guest book should be on the 2nd floor; the staff knew nothing about it, and one staffer thought it might be a section of the pool... The pool itself is small, but okay. The nearby neighborhood is almost abandoned on weekends, very much like a financial district, and if you move just a bit further, you're right in the middle of a very poor area with boarded up houses - not exactly nice for a walk, so always use your car to get around. ...read more

Group Traveler
Verified Hotel Guest from Brooklyn, NY
July 21, 2014
Group Traveler
10.0
I like the suite configuration and the amenities. The pool is nice. Parking is convenient and reasonably priced. Great view from the room.
Everything is good.
Couple
Verified Hotel Guest from Hopewell, NJ
July 21, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Philadelphia, PA
July 15, 2014
Business Traveler
9.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Ballston Lake, NY
July 15, 2014
Family Traveling with Teens
7.0
Good price
Rooms were very cold. Did not feel very safe parking a car with bikes on roof in this neighborhood (although nothing bad happened) - could not park on garage (too tall).

Convenient location as last stop in road trip to Outer Banks

Family Traveling with Young Children
Musiliu from Laurel, MD
July 10, 2014
Family Traveling with Young Children
10.0
Very spacious, friendly staff and easy access to the major highways.
Because its a downtown/city hotel, the entrace to the garage is very small and narrow, you need to take your time to come in and out so you dont bang your vehicle

Clean, spacious and good value for the money.

David from Duluth, GA
July 6, 2014
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Hadley, MA
July 1, 2014
Couple
7.0
Friendly accomodating staff. They helped me with a lost item. Rooms are clean and spacious.
No fan in the bathroom.
Couple
Verified Hotel Guest from Upper Marlboro, MD
June 30, 2014
Couple
10.0
The receptionist (Sharon Mack) was excellent with giving directions on how to get to the hotel and informing us of the things of value to us. The breakfast was phenominal and the hostess/waitress was excellent also. I would love to do an extended night.
N/A

Love it.

Business Traveler
Verified Hotel Guest from Commerce, GA
June 29, 2014
Business Traveler
9.0
Very safe and rooms were spacious and well appointed
Housekeeping did not remove dirty glassware from my room for my entire stay or vacuum the carpet. Linens and towels were exchanged on a regular basis. Also I used the coffee maker in the room and no coffee was replaced
Reviews of Sheraton Suites Wilmington Downtown
(1 - 10 of 112 reviews)
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