Sheraton Suites Key West

Sheraton Suites Key West

Sheraton Suites Key West Image
3 and 1/2 Star
Hotel Guest Rating: 8.5/10
2001 S Roosevelt Blvd
Key West, FL 33040
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Hotel Guest Rating for Sheraton Suites Key West in Key West

# 25 of 90 hotels in Key West
Based on 597 reviews from guests who stayed at the
Sheraton Suites Key West
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Sheraton Suites Key West

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Springfield, MO
July 26, 2017
Family Traveling with Teens
7.0
Rooms were spacious, grounds were clean.
Not sure what the resort fee was for. Maybe for the shuttle, which we did not use.
Couple
Ihtishaam from Morgantown, WV
June 19, 2017
Couple
8.0
Location, amenities, shuttle
Resort fees
Couple
Emily from Fort Walton Beach, FL
May 15, 2017
Couple
10.0
The hotel is beautiful and clean. The concierge ladies were very helpful.
It was not located close enough to Duvall St.and Mallory Square. The shuttle only made 2 stops and it should provide more locations to pick you up to return you to hotel.
Family Traveling with Teens
Verified Hotel Guest from Hartford, WI
April 24, 2017
Family Traveling with Teens
7.0
The room set up was great for the 5 of us. The shuttle to downtown was very convenient.
The restaurant was very disappointing. Our service was slow, items missing and very high priced. We tried it twice and had the same experience both times.
Couple
Verified Hotel Guest from Largo, FL
February 22, 2017
Couple
4.0
proximity to ocean and amenities
* many kids from neighbouring condos using pool & hot tub * poor sound proofing...kept up throughout the night by conversations
Group Traveler
Yvonne from Taylorville, IL
February 19, 2017
Group Traveler
8.0
Staff was helpful and courteous.
The Jacuzzi was broke for 3 of the 5 days we were there. One of their shuttles broke down so there was a long wait for using the shuttle. There was a $40 a day for "amenities". I think that was excessive considering the problems.
Group Traveler
Rob from Mcdonald, PA
February 6, 2017
Group Traveler
5.0
it was across the street from the beach
the extra charge for use of the pool and towel called facility usage is akin to smoke and mirrors.
Family Traveling with Young Children
Verified Hotel Guest from Bellaire, TX
December 22, 2016
Family Traveling with Young Children
6.0
Unprofessional and undertrained staff AND supervisors. Rude, clueless and inhospitable.
Staff. Worst are the front desk staff and restaurant staff. The housekeeping did not clean our room until 3 PM at which time it was too late anyway. They gave us a $5 voucher!
Family Traveling with Young Children
Hongping from Tulsa, OK
November 28, 2016
Family Traveling with Young Children
5.0
Spacious room
room not ready on time 4pm, overpriced
Family Traveling with Young Children
Robert from Pacific Palisades, CA
November 28, 2016
Family Traveling with Young Children
6.0
Location across from beach and very close to airport
Staff not well-trained - couldn't tell us where the elevator was. Room condition was mediocre - adequate but not great.
Reviews of Sheraton Suites Key West
(1 - 10 of 41 reviews)
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