Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel & Casino Image
4 Star
Hotel Guest Rating: 8.0/10
200 Convention Boulevard
San Juan, PR 00907
take a virtual tour

Hotel Guest Rating for Sheraton Puerto Rico Hotel & Casino in San Juan

# 10 of 75 hotels in San Juan
Based on 684 reviews from guests who stayed at the
Sheraton Puerto Rico Hotel & Casino
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.1.0
7.1
Hotel Dining
user rating 7.7.0
7.7
Check Rates and Availability at the Sheraton Puerto Rico Hotel & Casino
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Sheraton Puerto Rico Hotel & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Donald from North Stonington, CT
February 1, 2016
Couple
10.0
Awesome staff
No
Couple
Frederick from Fort Mill, SC
February 1, 2016
Couple
8.0
Service and swimming pool.
Hotel is great but nothing around the hotel. Costs $30 for cab ride to Walmart to buy a few things for the cruise
Solo Traveler
Victor from Chicago, IL
January 31, 2016
Solo Traveler
10.0
It's luxury.
Location might be a con as it is not in an area in which you can walk somewhere (bars, rest, etc)
Couple
Teresa from Crystal Beach, Canada
January 19, 2016
Couple
10.0
Outdoor Pool Patio and Hot Tub Area....Very Nice! Beds were Very Comfortable!
Could be more Special on Food and Drinks..Very Expensive!
Couple
Andrew from Cedar Rapids, IA
January 17, 2016
Couple
7.0
The room was great and the fact it had so many amenities was a bonus.
Location - the only restaurant near the hotel was bad, so it forces you in to dining at the hotel. The food was priced like this was an 8 star hotel! Never in my life have I paid so much for a cheeseburger! Extremely overpriced!!
Family Traveling with Young Children
Joey from Norman, OK
January 16, 2016
Family Traveling with Young Children
10.0
The pool! Excellent view!! And tge kids pound excellent i love it we all have fun!!
Family Traveling with Young Children
Faisal from Houston, TX
January 14, 2016
Family Traveling with Young Children
7.0
Hotel is beautiful and stylish. Room is a good size.
The mattress and pillows were below the hotel star rating. There is a fee for everything including $25 day for fridge and $15 day for microwave in the room. There are no plants or flowers in the hotel so feels very cold.
Business Traveler
Corey from Fayetteville, AR
January 14, 2016
Business Traveler
8.0
I liked the location (right in front of the convention center) and the staff were very friendly. The casino was great and there were 3 or 4 total bars in the hotel with one located right outside!
Not a hotel problem, but the taxis were in collusion. They fixed the prices (no meters in the taxis). Uber/Lyft are also not available in Puerto Rico, so the taxis have a monopoly and they rip everyone off. For example, $15 to go 3/4 of a mile!!!
Weidan from Metairie, LA
January 13, 2016
8.0

This guest did not leave comments about this hotel.

Couple
Daisy from Chesapeake Beach, MD
January 13, 2016
Couple
10.0
The room was spacious and comfortable.The staff was extremely helpful and courteous.
The location is not the best,but other than that,no complaints.
Reviews of Sheraton Puerto Rico Hotel & Casino
(1 - 10 of 200 reviews)
Check Rates and Availability at the Sheraton Puerto Rico Hotel & Casino
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.