Sheraton Puerto Rico Convention Center Hotel & Casino

Sheraton Puerto Rico Convention Center Hotel & Casino in San Juan

Sheraton Puerto Rico Convention Center Hotel & Casino

Sheraton Puerto Rico Convention Center Hotel & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
200 Convention Boulevard
San Juan, PR 00907
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Hotel Guest Rating for Sheraton Puerto Rico Convention Center Hotel & Casino in San Juan

# 10 of 60 hotels in San Juan
Based on 404 reviews from guests who stayed at the
Sheraton Puerto Rico Convention Center Hotel & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Sheraton Puerto Rico Convention Center Hotel & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Michael from Longwood, FL
August 29, 2014
Business Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Jie from Medford, MA
August 28, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Jonathan from San Juan, PR
August 26, 2014
Couple
4.0
Customer Service, Entertainment

Customer service and hotel room are average. We are from San Juan and we do not recommend this hotel.

Business Traveler
Luis from Belle Mead, NJ
August 26, 2014
Business Traveler
9.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Brooklyn, NY
August 21, 2014
Group Traveler
4.0
The hotel's proximity to restaurants/bars/beaches, etc. combined with the cost of parking. The room should include parking or atleast have an opportunity to validate.
Solo Traveler
Wazee from Chicago, IL
August 21, 2014
Solo Traveler
5.0
The staffs were great. Overall cleanliness of the hotel.
Ridiculous service fee at time checkout- ridiculous hidden fees!. It's time to move away from the ideas of hotel stays and into bed and breakfasts with very straightforward charges.

- the bedding was the worst experience of a lifetime. Please update some of your mattresses.

Solo Traveler
Verified Hotel Guest from High Point, NC
August 20, 2014
Solo Traveler
7.0
This hotel is gorgeous. My view was amazing. The staff was very helpful and courteous.
The food was not good! It was really expensive and tasted like awful. I don't mind paying a lot for good food but this food was really not good. Definitely some of the worst Calamari I've ever eaten. I tried a few different things they were all bad.

The hotel has microwaves and refrigerators but they are on a first come first serve basis. My luck they were already all taken. The refrigerator cost $25 a day. The pool is not 24 hours. The business center has really nice computers but doesn't have a copier or fax machine.

Couple
Verified Hotel Guest from San Antonio, TX
August 20, 2014
Couple
6.0
Clean & comfortable.
This hotel was way too far from the center of old San Juan. $15 (without tip) cab fare one way.
Couple
Lillian from Caguas, PR
August 15, 2014
Couple
8.0
Their modern style. The pool and the food.
Location.
Couple
Verified Hotel Guest from Cabo Rojo, PR
August 15, 2014
Couple
10.0
Nice and friendly staff and manager at the front desk. Beautiful view from swimming pool to the San Juan laguna and marina. Great room service during the night, you can order from 11:00pm until 6:00am. Hotel has free internet.
Overall it was nice, except for the coffee maker not being cleaned by room service and only one small soap was left in the bathroom.Parking was considered a little expensive, $16.00 daily.

Hotel has a great location. It is near Condado, Old San Juan and Isla Verde. The shopping mall, Plaza las Americas is relatively near also.

Reviews of Sheraton Puerto Rico Convention Center Hotel & Casino
(1 - 10 of 200 reviews)
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