Sheraton Puerto Rico Convention Center Hotel & Casino

Sheraton Puerto Rico Convention Center Hotel & Casino in San Juan

Sheraton Puerto Rico Convention Center Hotel & Casino

Sheraton Puerto Rico Convention Center Hotel & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
200 Convention Boulevard
San Juan, PR 00907
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Hotel Guest Rating for Sheraton Puerto Rico Convention Center Hotel & Casino in San Juan

# 10 of 59 hotels in San Juan
Based on 404 reviews from guests who stayed at the
Sheraton Puerto Rico Convention Center Hotel & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Sheraton Puerto Rico Convention Center Hotel & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Lillian from Caguas, PR
August 15, 2014
Couple
8.0
Their modern style. The pool and the food.
Location.
Couple
Verified Hotel Guest from Cabo Rojo, PR
August 15, 2014
Couple
10.0
Nice and friendly staff and manager at the front desk. Beautiful view from swimming pool to the San Juan laguna and marina. Great room service during the night, you can order from 11:00pm until 6:00am. Hotel has free internet.
Overall it was nice, except for the coffee maker not being cleaned by room service and only one small soap was left in the bathroom.Parking was considered a little expensive, $16.00 daily.

Hotel has a great location. It is near Condado, Old San Juan and Isla Verde. The shopping mall, Plaza las Americas is relatively near also.

Couple
Verified Hotel Guest from Houston, TX
August 14, 2014
Couple
5.0
The public spaces and pool area were nice.
It's a bad location. It's not around any attractions, sites, or stores and you have to take $20 taxis to get anywhere. Also, our room had issues. The shower head wouldn't properly work and the door to the balcony was stuck.
Business Traveler
Verified Hotel Guest from Woodbridge, NJ
August 14, 2014
Business Traveler
7.0
pool,casino and music
the location is not walking distance to outside shops or restaurants.
Couple
Jan from Guaynabo, PR
August 14, 2014
Couple
8.0
They let us stay at the property even after we checked out.
The entrance of the room was not clean at all. They were no staff at the pool area even when many guests were not following the rules.
Jose from Guaynabo, PR
August 14, 2014
5.0

This guest did not leave comments about this hotel.

Couple
Eduardo from Bakersfield, CA
August 14, 2014
Couple
6.0
I just wanted to stay closer to my departing location
The location and that our balcony was closed

Not too much more to say

Family Traveling with Young Children
Migdalia from Chicago, IL
August 13, 2014
Family Traveling with Young Children
10.0
Pool & hot tub area was very nice. Clean hotel which is very important.
The rug in my room was stained and there was no towels available pool side. was advised they were being laundered and no idea when they will be available. Long line and wait to check in. Hotel service fee differed had to show proof to get adjustment

Very nice hotel with beautiful pool and hot tub area. Very clean. Staff was very nice.

Couple
Verified Hotel Guest from Matteson, IL
August 12, 2014
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Mayaguez, PR
August 12, 2014
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of Sheraton Puerto Rico Convention Center Hotel & Casino
(1 - 10 of 200 reviews)
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