Sheraton Puerto Rico Convention Center Hotel & Casino

Sheraton Puerto Rico Convention Center Hotel & Casino in San Juan

Sheraton Puerto Rico Convention Center Hotel & Casino

Sheraton Puerto Rico Convention Center Hotel & Casino Image
4 Star
Hotel Guest Rating: 7.9/10
200 Convention Boulevard
San Juan, PR 00907
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Hotel Guest Rating for Sheraton Puerto Rico Convention Center Hotel & Casino in San Juan

# 10 of 62 hotels in San Juan
Based on 478 reviews from guests who stayed at the
Sheraton Puerto Rico Convention Center Hotel & Casino
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Sheraton Puerto Rico Convention Center Hotel & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Michele from Rosemount, MN
November 3, 2014
Family Traveling with Teens
10.0
The staff was very friendly and accommodating, we were switched to a two queen room with no problem. Beds were comfortable, room temperature was easy to control. For a one night stay, it served our purposes well.
We were looking for a quick, inexpensive dinner and there really wasn't much in the area. The restaurant across the street was adequate. Taxi cab rides are necessary to get anywhere. Hotel restaurants are very expensive.

We stayed here one night pre-cruise. I'm sure for conventions it is very convenient, as the convention center is right there. However, for cruisers, it might be better to pay the higher room rates for the Old San Juan hotels instead of spending it on cab fares and expensive meals. The hotel itself is very nice. Clean, quiet and comfortable rooms. Overall, a great hotel, just wasn't the best choice for our purposes. ...read more

Group Traveler
Verified Hotel Guest from Spring Valley, CA
October 18, 2014
Group Traveler
3.0
The pool was nice, and the Texas de Brazil has good drinks!
The hotel location is not really that convenient. I received a balcony room, but the balcony was out of service. My room was not cleaned for two days, but house keeping was saying they cleaned it. Also, I had a negative experience with room service.

If you stay here rent a car

Couple
Verified Hotel Guest from Manati, Puerto Rico
October 17, 2014
Couple
9.0
Room, facilities and location.
Charges at check-out were not clear. Parking charges $16 a day.
Vincent from West Palm Beach, FL
October 16, 2014
9.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Apopka, FL
October 16, 2014
Group Traveler
1.0
Customer service was good at front desk and casino
Filthy...had to have linen changed at check in, it was dirty, mold in bathroom on the walls, ac vents were horrible, we got terribly sick from staying here. There was food and hair all in the carpet, not sanitary at all

I will never stay again

Group Traveler
Kelly from West New York, NY
October 15, 2014
Group Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Shpendi from Naples, FL
October 14, 2014
Couple
7.0
Self parking $16/day and $11.99 tax,which is $27.99 a day!!!!
Group Traveler
Verified Hotel Guest from Orlando, FL
October 13, 2014
Group Traveler
8.0
Infinity pool and hot tub
Staff responsiveness and food/drinks prices
Solo Traveler
Verified Hotel Guest from Juana Diaz, PR
October 13, 2014
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from San Sebastian, Puerto Rico
October 11, 2014
Couple
10.0
The staff were very friendly and the service was outstanding.
It's not within walking distance to anything, you either have to take a taxi or have you own rental car.
Reviews of Sheraton Puerto Rico Convention Center Hotel & Casino
(1 - 10 of 200 reviews)
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