Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel & Casino Image
4 Star
Hotel Guest Rating: 8.0/10
200 Convention Boulevard
San Juan, PR 00907
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Hotel Guest Rating for Sheraton Puerto Rico Hotel & Casino in San Juan

# 11 of 68 hotels in San Juan
Based on 616 reviews from guests who stayed at the
Sheraton Puerto Rico Hotel & Casino
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.0.0
7.0
Hotel Dining
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Sheraton Puerto Rico Hotel & Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Georgetown, TX
August 30, 2015
Couple
7.0
The room was not that clean. Small stains on the sheets, comforter and bed skirt.
Solo Traveler
Leon from Burleigh Heads, Australia
August 27, 2015
Solo Traveler
8.0
Pool area
No beach and not the best location
Couple
Verified Hotel Guest from Austin, TX
August 25, 2015
Couple
9.0
The staff were very good.
Charging 18% resort fee then $19/day for parking.
Couple
Nancy from Kissimmee, FL
August 16, 2015
Couple
10.0
Friendly staff, very clean and well appointed. I would recommend this hotel to friends and family.
They charge to much money for parking.
Couple
Karla from Vineland, NJ
August 15, 2015
Couple
9.0
Everything was just great. Hotel employee at front desk was so helpful, great asset to your company
Having no fridge
Couple
Verified Hotel Guest from Somerset, NJ
August 10, 2015
Couple
10.0
Location. Modern. Clean.
Bar tapas were good but not great.

Fantastic hotel. Easily worth 2 or 3 times what I paid for it.

Family Traveling with Young Children
Peter from Amityville, NY
July 21, 2015
Family Traveling with Young Children
5.0
Off you going to convention center is perfect
Pool hours for kids are ridiculous. The hotel security makes you feel like you are in jail
Family Traveling with Young Children
Verified Hotel Guest from Lynbrook, NY
July 16, 2015
Family Traveling with Young Children
1.0
Absolutely nothing!!!! WROST hotel ever!!!
How can I begin. Let's begin by the poop in the jacuzzi, there was not enough pool towel. Never any ice on my floor or 3 below. Elevator were always wet and slip many times. Had to wait for the elevator for a least 10 minutes. WROST HOTEL EVER. Small pool
Family Traveling with Teens
Maria from Mayaguez, Puerto Rico
July 14, 2015
Family Traveling with Teens
9.0
Spa & hallways
Housekeeping was not up to par

You need to drive to get anywhere. Beautiful casino. Great views. Nice pool area. Good breakfast buffet. Peaceful. Good restaurants.

Family Traveling with Young Children
Verified Hotel Guest from San German, Puerto Rico
July 8, 2015
Family Traveling with Young Children
5.0
Hotel staff was very nice.
Breakfast was big, but taste was mediocre. Room was NOT clean. This is not the first time we stay at this hotel, and every time we go we have an issue with the cleanliness. No refrigerator in the room. Definitely not a 4-star hotel.
Reviews of Sheraton Puerto Rico Hotel & Casino
(1 - 10 of 201 reviews)
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