Sheraton Phoenix Downtown Hotel

Sheraton Phoenix Downtown Hotel in Phoenix

Sheraton Phoenix Downtown Hotel

Sheraton Phoenix Downtown Hotel Image
4 Star
Hotel Guest Rating: 8.5/10
340 North 3Rd Street
Phoenix, AZ 85004
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Hotel Guest Rating for Sheraton Phoenix Downtown Hotel in Phoenix

# 13 of 146 hotels in Phoenix
Based on 523 reviews from guests who stayed at the
Sheraton Phoenix Downtown Hotel
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Sheraton Phoenix Downtown Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Joyce from Silver City, NM
January 13, 2015
Family Traveling with Young Children
10.0
The rooms were clean, hotel is in a great location, staff was friendly and helpful. Easy check in and check out.
They charge $19/night for parking!!!
Business Traveler
Lisa from Nashville, TN
January 11, 2015
Business Traveler
10.0
Beautiful rooms...everythink you need for a comfortable stay.Staff was very helpful.
Family Traveling with Teens
Verified Hotel Guest from Gold River, CA
January 10, 2015
Family Traveling with Teens
10.0
The bed was very comfortable.Great breakfast buffet.
Nothing.
Family Traveling with Teens
Patrick from Imperial Beach, CA
January 5, 2015
Family Traveling with Teens
4.0
A bell hop was very friendly
As with most of these hotels, they charge significantly for things that are usually free: parking, coffee, etc. I'm sure they'll start charging for towels soon.
Family Traveling with Young Children
Catherine from Portland, OR
January 1, 2015
Family Traveling with Young Children
10.0
After reading guest reviews, we asked for an executive floor upgrade if it would be available. We were pleased to have our wish granted and to find delicious breakfasts tended to by kind servers.
Although the lobby is grand and nice looking, the reception desks are a bit hard to locate, other than "near the Orange lights".
Couple
Ivan from Marina Del Rey, CA
December 23, 2014
Couple
6.0
Location and staff
There was no water pressure at all, in the lavatory.
Couple
Verified Hotel Guest from Goodyear, AZ
December 17, 2014
Couple
4.0
The location
The room was dirty and dusty. And I could not talk to the manager upon check out do to the outrageous line of people. Paid $20 for parking and was given the run around. Rude staff. 4star this was not.
Family Traveling with Young Children
Verified Hotel Guest from Yuma, AZ
December 16, 2014
Family Traveling with Young Children
10.0
Downtown attractions and restaurants are within walking distance. Elevators were quick. Plenty of self parking. Fridge in the room. Complimentary bottle of water in room. Complimentary candy "bar" downstairs in the morning. Quiet rooms
no defined "line" to check in or out. Everyone just gathered and guessed who was next.
Couple
Sarah from Waddell, AZ
December 16, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Business Traveler
Azalea from Briarwood, NY
December 12, 2014
Business Traveler
10.0
Service was friendly. Rooms were clean and location was perfect.Hotel itself was a little outdated could not plug USB to charge my phones. But would recommend it a thousand times
Reviews of Sheraton Phoenix Downtown Hotel
(1 - 10 of 200 reviews)
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