Sheraton Phoenix Downtown Hotel

Sheraton Phoenix Downtown Hotel

Sheraton Phoenix Downtown Hotel Image
4 Star
Hotel Guest Rating: 8.5/10
340 North 3Rd Street
Phoenix, AZ 85004
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Hotel Guest Rating for Sheraton Phoenix Downtown Hotel in Phoenix

# 10 of 146 hotels in Phoenix
Based on 550 reviews from guests who stayed at the
Sheraton Phoenix Downtown Hotel
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Sheraton Phoenix Downtown Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Michelle from Las Vegas, NV
March 24, 2015
Couple
9.0
awesome staff and excellent location & room
parking is way to expensive
Couple
Verified Hotel Guest from Norman, OK
March 21, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Solo Traveler
Thomas from Las Vegas, NV
March 20, 2015
Solo Traveler
9.0
Upgraded to a suite on the 29th floor.
Everything was great.
Family Traveling with Teens
Verified Hotel Guest from El Paso, TX
March 18, 2015
Family Traveling with Teens
6.0
I liked the convenient location and staff.
No wi-fi in the room; poolside bar closed early; no oversight of pool activities - there were about 12 kids under 10 yrs of age in the hot tub at once with no supervision. No very relaxing for adults.
Couple
Verified Hotel Guest from Menifee, CA
March 16, 2015
Couple
6.0
Staff was friendly and tried to correct the multiple issues we experienced. Breakfast and Dinner at the restraurant was delicious.
Experience multiple issues with incorrect charges on bill. After paying for self-parking we found out that it was full and had to park in another parking structure. Room service food wasn't very good and breakfast was inedible. Bathtub too slippery.
Couple
Verified Hotel Guest from Payson, AZ
March 16, 2015
Couple
8.0
Location. Friendliness of the staff.
Pool wasn't very big. I was charged heavily to park in the garage and the hotel does not validate parking.
Couple
Verified Hotel Guest from Chicago, IL
March 16, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Hackensack, NJ
March 15, 2015
Couple
10.0
Parking was always full had to valet which was expensive
Business Traveler
Colton from Parker, CO
March 11, 2015
Business Traveler
9.0
Staff was very friendly, the accomodations were fantastic. Rooms were very clean.
The parking at the hotel is a little expensive in my eyes.
Solo Traveler
Herbert from Aurora, CO
March 9, 2015
Solo Traveler
8.0
The overall friendliness of the staff, the layout of the hotel, logistics of the elevators to the meeting room levels for our conference, very good proximity and access. The fact there are two different banks depending upon the floor you are on as well.
Reviews of Sheraton Phoenix Downtown Hotel
(1 - 10 of 200 reviews)
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