Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel in New York City

Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel Image
4 Star
Hotel Guest Rating: 8.0/10
811 Seventh Avenue
New York, NY 10019
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Hotel Guest Rating for Sheraton New York Times Square Hotel in New York City

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Based on 1243 reviews from guests who stayed at the
Sheraton New York Times Square Hotel
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Sheraton New York Times Square Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Mark from Vienna, OH
July 17, 2014
Family Traveling with Teens
10.0
Perfect location and professional helpful staff. This is the second time we have stayed there and will stay there again,
No all good

Nice rooms, helpful staff, great location excellent

Family Traveling with Teens
Verified Hotel Guest from Newport News, VA
July 16, 2014
Family Traveling with Teens
8.0
Hotel location was perfect; within easy walking distance of Times Square and Rockefeller Center. Front desk staff was very courteous and helpful. Rooms were very clean.
Rooms were a bit small. Hotel was hosting an enormous dance competition, so there were hundreds of dance students crowding the lobby and the hallways. Made the evenings a bit noisy until ~10pm and the wait for the elevators quite long.

Rooms seemed recently refurbished, so everything was clean and new. No vending machines in hotel, but the Gift/snack shop was a great place to pick up drinks etc. Mini-bar was amply stocked but VERY expensive.

Couple
Kandance from Edison, NJ
July 16, 2014
Couple
8.0
Location - Right in the Heart of Times square
Parking - This is certainly not unique to this hotel - its a New York Thing. $50.00 parking - no In & out privileges.
Solo Traveler
Verified Hotel Guest from Decatur, GA
July 15, 2014
Solo Traveler
8.0
Great location from Times Square
Not enough entertainment inside venue
Couple
Roger from North Brunswick, NJ
July 15, 2014
Couple
10.0
The staff are wonderful! Always looking to meet or exceed your needs.
no
Couple
Verified Hotel Guest from Poquoson, VA
July 15, 2014
Couple
7.0
convenient location, close to several subway lines
stayed in room close to elevator and could hear a lot of noise
Family Traveling with Teens
Verified Hotel Guest from Saint Charles, MO
July 14, 2014
Family Traveling with Teens
6.0
Location
Front desk staff & a concierge (male) who was clearly not interested in helping.

Extremely busy, good location, charge to hold bags for a few hours, pricey wifi

Solo Traveler
Verified Hotel Guest from Woodstock, NY
July 13, 2014
Solo Traveler
9.0
The rooms were renovated and quiet
The maid missed some hairs in the bathtub and rim of toilet

I really liked the hotel.

Family Traveling with Young Children
Jeff from Scottsdale, AZ
July 12, 2014
Family Traveling with Young Children
8.0
Location and convenience.
The room was on the small side.

It is a large convention hotel with limited amenities but is very central to many midtown restaurants and attractions.

Group Traveler
Joel from Uniontown, OH
July 12, 2014
Group Traveler
6.0
Rooms werent the cleanest. Always had to call down for more towels and wash clothes, and would sometimes take over an hour to get them.

The staff wasnt rude, but they definitely werent friendly. Sometimes seemed bothered when you asked them anything. Still good for the pruce and location. I wasnt expecting the best from this hotel, but was expecting better.

Reviews of Sheraton New York Times Square Hotel
(1 - 10 of 202 reviews)
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