Sheraton Maui Resort & Spa

Sheraton Maui Resort & Spa

Sheraton Maui Resort & Spa Image
4 Star
Hotel Guest Rating: 8.0/10
2605 Kaanapali Parkway
Lahaina, HI 96761
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Hotel Guest Rating for Sheraton Maui Resort & Spa in Lahaina

# 12 of 69 hotels in Lahaina
Based on 233 reviews from guests who stayed at the
Sheraton Maui Resort & Spa
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Sheraton Maui Resort & Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Katherine from Honolulu, HI
June 23, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Senior Travelers
Verified Hotel Guest from Littleton, CO
May 4, 2015
Senior Travelers
7.0
Facility, grounds,beach,ocean were spectacular beyond our expectation. But it seems like with all the people who want to live in Maui they could find someone and hire more qualified people to run the front desk, a customers first impression.
The front desk personal were polite but indifferent, understaffed, inefficient, lacked knowledge, seemingly unwilling to offer hotel info. Mgt should have pitched in and helped them out. Overheard another group discuss same experience.
Couple
Meghan from Dundas, Canada
March 30, 2015
Couple
1.0
Expensive! Paying 35 dollars extra a day just for wifi. Packed! No beach chairs available. Our room was super noisy and there were cracking pipes all day and night long keeping us awake. No hot water for one of the nights.
Couple
Kathy from Seattle, WA
March 28, 2015
Couple
9.0
Location on Maui.
Ants at the in room coffee bar - no response from managements. At $--- a night - partial view room - no ants. I understand the moisture in Hawaii, but.
Couple
Verified Hotel Guest from Gem, Canada
March 9, 2015
Couple
6.0
Good location by Black Rock
Room was up against a elevator, so rather noisy.
Couple
Verified Hotel Guest from Bend, OR
March 6, 2015
Couple
10.0
We love everything about this property! The location is outstanding and the staff is amazing.
Family Traveling with Young Children
Verified Hotel Guest from San Jose, CA
March 5, 2015
Family Traveling with Young Children
8.0
Loved the location of the hotel! Right on Kaanapali Beach!
Couple
Verified Hotel Guest from Arvada, CO
February 25, 2015
Couple
10.0
As soon as you arrive you realize you are in paradise. The staff were all very friendly and helpful, full baggage service to your room. The rooms were beyond beautiful, very clean. Stayed at the Hyatt regency as well but would stay here again !!
Parking booth attendant in self parking wasn't friendly at all.
Family Traveling with Young Children
Verified Hotel Guest from Centerville, UT
February 18, 2015
Family Traveling with Young Children
7.0
it was a great location... a lot of fun activities for the kids
the room was not four star, carpet was dirty the little things that matter most was no there, like bar soap, hair dryer not working, the room was not updated, tiles in bathroom were dirty,
Group Traveler
Michael from Lanai City, HI
February 17, 2015
Group Traveler
10.0
Hotel Employee at the front desk and was extremely friendly and accommodating. She was definitely the person that stood out the most.
Reviews of Sheraton Maui Resort & Spa
(1 - 10 of 87 reviews)
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