Sheraton Kona Resort And Spa At Keauhou Bay

Sheraton Kona Resort And Spa At Keauhou Bay

Sheraton Kona Resort And Spa At Keauhou Bay Image
4 Star
Hotel Guest Rating: 7.9/10
78-128 Ehukai Street
Kailua Kona, HI 96740
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Hotel Guest Rating for Sheraton Kona Resort And Spa At Keauhou Bay in Kailua Kona

# 4 of 36 hotels in Kailua Kona
Based on 611 reviews from guests who stayed at the
Sheraton Kona Resort And Spa At Keauhou Bay
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Sheraton Kona Resort And Spa At Keauhou Bay

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Ira from Campbell, CA
July 31, 2015
Family Traveling with Teens
1.0
The front office manager took care of usSpa wonderful got great treatment
Everything else. Restaurant food was poor quality. Cooked incorrectly.
Couple
Ygnacio from Elk Grove, CA
July 18, 2015
Couple
10.0
The hotel helped my wife and I celebrate our 13th wedding anniversary by decorating our room and providing us complimentary drinks at the bar, Rays on the Bay. Also, the hotel upgraded our stay to ocean view.
We enjoyed every moment on the grounds.
Family Traveling with Young Children
Verified Hotel Guest from Holualoa, HI
July 15, 2015
Family Traveling with Young Children
8.0
Later checkout time, customer service/staff
Bed and bedding.
Family Traveling with Young Children
Tina from Unia, HI
July 14, 2015
Family Traveling with Young Children
10.0
Staff... first and foremost!
Not being able to continue my stay... had to get back to work :-(
Couple
Michelle from Vista, CA
July 13, 2015
Couple
10.0
The location, view, and amenities.
Rays by the Bay: mediocre food that doesn't match up with hefty prices.
Family Traveling with Young Children
Eric from Marietta, GA
July 9, 2015
Family Traveling with Young Children
7.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Sharon from Keaau, HI
July 9, 2015
Family Traveling with Young Children
9.0
Love the locationLove the layout of the hotel and grounds tooWaterslide+++And there was live music
Family Traveling with Young Children
Benjamin from Fesno, CA
July 7, 2015
Family Traveling with Young Children
10.0
Great, lush grounds. Great scenery. Easy access to all points in Kona without being right in the thick of it. Great slide and pool for the kids. Staff exceptionally nice.
Hidden "resort fee" - but I guess that goes with all resorts.
Family Traveling with Young Children
Verified Hotel Guest from Lynnwood, WA
June 26, 2015
Family Traveling with Young Children
8.0
The kids pool was great. Sand and all.
Minimal restaurants at the hotel. Would have liked menu changes for only one restaurant and pool bar. Also coffee shop only open from 6-11.
Couple
Verified Hotel Guest from Hilo, HI
June 25, 2015
Couple
9.0
View of ocean
Resort fee long distance to park, food is overpriced and small portions
Reviews of Sheraton Kona Resort And Spa At Keauhou Bay
(1 - 10 of 200 reviews)
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