Sheraton Kansas City Hotel At Crown Center

Sheraton Kansas City Hotel At Crown Center in Kansas City

Sheraton Kansas City Hotel At Crown Center

Sheraton Kansas City Hotel At Crown Center Image
4 Star
Hotel Guest Rating: 8.6/10
2345 Mcgee Street
Kansas City, MO 64108

Hotel Guest Rating for Sheraton Kansas City Hotel At Crown Center in Kansas City

# 15 of 99 hotels in Kansas City
Based on 1209 reviews from guests who stayed at the
Sheraton Kansas City Hotel At Crown Center
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Sheraton Kansas City Hotel At Crown Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Traci from Wichita, KS
January 7, 2015
Couple
9.0
I loved the convenience to the Crown Center and Union Station.
For some reason we didn't receive room service during our stay. The parking is managed by another company and the communication between the hotel and parking garage staff could've been better to avoid having to compensate us.

It is a wonderful hotel with a beautiful view! The outdoor heated pool was quiet amazing as the temperatures were near freezing.

Couple
Verified Hotel Guest from Kansas City, MO
January 6, 2015
Couple
8.0
Location, room size, the staff
Ciost for valet parking, restaurant areas still look dated,
Couple
Verified Hotel Guest from Hampton, IL
January 5, 2015
Couple
7.0
Nice hotel with good views.
In 1981 a walkway in this hotel collapsed and killed 114 people. It is difficult to have a good time when this should be a memorial. (Note there are memorials anywhere in the hotel probably for that reason.)
Couple
Chris from Mission, KS
January 5, 2015
Couple
8.0
The large room
Only one towel in the room and a can of coke was left in the fridge.
Couple
Verified Hotel Guest from Parsons, KS
January 4, 2015
Couple
8.0
I got room for half of the hotels best rate.
The hotel knew nothing about the new years eve promotion from their website. I had to purchase outside of hotel.
Family Traveling with Young Children
Verified Hotel Guest from Kansas City, MO
January 3, 2015
Family Traveling with Young Children
10.0
very clean and great customer service
you were unable to ask for adjoining rooms, etc before actually checking in
Couple
Diane from Quincy, IL
January 1, 2015
Couple
1.0
I paid--- dollars for a room for 5 people and was suppose to have a pull out couch and didn't have a couch and 1 person had to sleep on the floor I was very very unhappy!!
Solo Traveler
Steven from Jacksonville, IL
December 23, 2014
Solo Traveler
6.0

This guest did not leave comments about this hotel.

Couple
Norma from Killeen, TX
December 22, 2014
Couple
10.0
We had a wonderful stay and all of the employees are so pleasant. Thank you so much!
Couple
Verified Hotel Guest from Mcpherson, KS
December 21, 2014
Couple
10.0
The location is wonderful and the connecting walkways to the mall is very convenient. We will definitely stay at the Sheraton again.
Reviews of Sheraton Kansas City Hotel At Crown Center
(1 - 10 of 200 reviews)
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