Sheraton Gateway Los Angeles

Sheraton Gateway Los Angeles

Sheraton Gateway Los Angeles Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
6101 West Century Boulevard
Los Angeles, CA 90045
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Hotel Guest Rating for Sheraton Gateway Los Angeles in Los Angeles

# 25 of 286 hotels in Los Angeles
Based on 615 reviews from guests who stayed at the
Sheraton Gateway Los Angeles
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Sheraton Gateway Los Angeles

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Canoga Park, CA
May 23, 2015
Business Traveler
3.0
Every time I stay there the maids are SO NICE. For once, I had a room and a floor that smelled good. The beds are good. For once the temperature in the conference rooms was nice and cool, but maybe that is only because the weather outside was cool.
Repeatedly I am billed for things I should not be AKA Internet. The manager assured me I had no charges, but get home and I do. Most rooms smell like urine. No way to air it out. Front desk ppl are unhappy & can't smile. Now room service adds xtra $5 fee.
Couple
Jeffrey from Hesperia, CA
May 14, 2015
Couple
10.0
Really nice, and classy Hotel.
Family Traveling with Teens
Philip from San Diego, CA
May 11, 2015
Family Traveling with Teens
5.0
Location
The staff was not very friendly. I tried telling guest services about water dripping from a light fixture and he disregarded what I was saying by saying, "next?!" Rude. Then the room was extremely dirty. I wiped down the Hairdryer and towel was black.
Solo Traveler
Michael from Patton, CA
May 11, 2015
Solo Traveler
8.0
Easy access. Pleasant staff, and decent food. Room rate was fair.
Dust and dirt on the tables in the room.
Group Traveler
Landrow from Phoenix, AZ
May 7, 2015
Group Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Veronica from Sacramento, CA
May 6, 2015
Family Traveling with Young Children
1.0
Front staff Desk people very very rude not helpful at all:(
Henry from Elk Grove, CA
May 5, 2015
1.0
Bad Service
No
Couple
Verified Hotel Guest from Moreno Valley, CA
May 3, 2015
Couple
8.0
Location
The self parking is not what I would expect from a 4 star hotel. It was merely long text term airport parking, uncovered and no attendant. Also, I had to walk a distance in the night to return to the hotel.
Business Traveler
John from Nipomo, CA
April 26, 2015
Business Traveler
9.0
The only reason I gave the hotel a lower than excellent rating for public spaces is because they were in the middle of remodeling the lobby. Outside of that, the hotel was a great deal!
Solo Traveler
Verified Hotel Guest from Seattle, WA
April 8, 2015
Solo Traveler
10.0
Nice nearby location from LAX and it was a pleasant stay.
Not much. Was all great.
Reviews of Sheraton Gateway Los Angeles
(1 - 10 of 200 reviews)
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