Sheraton Dallas Hotel

Sheraton Dallas Hotel

Sheraton Dallas Hotel Image
4 Star
Hotel Guest Rating: 7.8/10
400 North Olive Street
Dallas, TX 75201
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Hotel Guest Rating for Sheraton Dallas Hotel in Dallas

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Based on 1516 reviews from guests who stayed at the
Sheraton Dallas Hotel
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Sheraton Dallas Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Sheryl from Bossier City, LA
April 1, 2015
Family Traveling with Young Children
10.0
Beautiful hotel! Our room was nice, clean, and welcoming! The staff was courteous and helpful. I hope to stay here again in the near future!
N/A
Family Traveling with Young Children
Sara from Austin, TX
March 26, 2015
Family Traveling with Young Children
10.0
The location of the hotel, within walking distance of the Arts District was the initial attraction. The skybridge to to the Plaza of the Americas, with its numerous food options was a great bonus. The room was clean, comfortable and had a great view.
This size of the hotel is massive. But that wasn't really a problem, it just took some getting used to. I felt very lost at first. Sign up for the hotel rewards program before checking in and get free internet.
Family Traveling with Young Children
Cynthia from Plano, TX
March 18, 2015
Family Traveling with Young Children
10.0
We loved this hotel. The room was great. The staff was awesome. The food was delicious.
We were very happy with everything.
Family Traveling with Young Children
Michael from Kyle, TX
March 18, 2015
Family Traveling with Young Children
10.0
Everything
No

Great Hotel

Family Traveling with Young Children
Jeanne from Houston, TX
March 17, 2015
Family Traveling with Young Children
7.0
The rooms were very clean and nice. The staff was very conscientious about making sure their preferred guess were taken care of and the Wifi service was very nice.
Valet Parking was a little slow. Would have like to have a hot tub by the pool.
Family Traveling with Young Children
Marie from Wincheter, TN
March 11, 2015
Family Traveling with Young Children
9.0
It was a nice hotel and it was downtown.
it didn't have an inside pool and it didn't have a hot tub.
Family Traveling with Young Children
Monica from Keller, TX
March 10, 2015
Family Traveling with Young Children
7.0
Location of hotel, right next to the dart station. It's walking distance from the Kylde warren park, Dallas museum of modern art. The gym and pool were amazing! Never been in a gym with such high tech equipment and it overlooked the pool with a great view
The room had a mildew like smell, the blow dryer was all sticky when picked up, paid for garage parking but our room key would never work, and there was only one operational elevator for the central tower rooms.
Family Traveling with Young Children
Joshua from San Angelo, TX
February 17, 2015
Family Traveling with Young Children
5.0
Clean rooms
Bad service at check on waited over 1 hour in line to check in... Staff admitted to no being prepared! Restraunt had the worse service for dinner waited another hour to get a measly burger to table never got drinks and came well done not medium as asked!
Family Traveling with Young Children
Verified Hotel Guest from West Monroe, LA
February 17, 2015
Family Traveling with Young Children
7.0
Room size
The wait to check in was an hour long. Pass to get in and out of the parking garage didn't work so I had to call into the front desk each time to enter or exit.
Family Traveling with Young Children
Verified Hotel Guest from Manchaca, TX
February 3, 2015
Family Traveling with Young Children
9.0
Great customer service, valet employees were great.
They charge extra for everything. Valet 29 bucks a night, self parking 21bucks, a night, refrigerator 20bucks etc etc
Reviews of Sheraton Dallas Hotel
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