The Westin Crystal City

The Westin Crystal City

The Westin Crystal City Image
4 Star
Hotel Guest Rating: 8.4/10
1800 Jefferson Davis Highway
Arlington, VA 22202
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Hotel Guest Rating for The Westin Crystal City in Arlington

# 20 of 49 hotels in Arlington
Based on 618 reviews from guests who stayed at the
The Westin Crystal City
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.1.0
7.1
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Hotel Guest Reviews of the The Westin Crystal City

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Woodbridge, VA
June 29, 2015
Couple
7.0
The staff was very friendly and were helpful.
While the hotel also gave me free wifi access, it surprised me that this was not already standard for all guests. At a 4 star hotel, I feel like that is expected to be a free amenity; especially when breakfast and parking are not included either.
Business Traveler
Verified Hotel Guest from San Diego, CA
June 19, 2015
Business Traveler
9.0
The staff was incredibly responsive, timely, knowledgable about the area, and professional. I never waited more than 10 minutes for anything while at the hotel during a 4 day stay with a full house.
The public spaces were limited, parking was difficult off site or very expensive onsite. The onsite 'shop' for sundries was very limited, and very expensive without good reason to be.
Couple
Maria from Old Forge, PA
June 18, 2015
Couple
6.0
Air conditioner didn't work. Set unit to 65 degree woke up sweating
Couple
Rajendra from Markham, Canada
June 15, 2015
Couple
5.0
Excellent room service
Air conditioning broke down in the middle of the night.During party in the foyer area of caterer hall the air conditioning was very poor.inspite of repeated requests to improve,nothing was done.lucky nobody fainted.there were a lot of elderly people.
Group Traveler
Yang from Cambridge, MA
June 7, 2015
Group Traveler
10.0
Location, close to crystal city stationClear, big room and queen beds
Staff not very helpful
Justina from Danville, VA
June 5, 2015
10.0
The staff and the manager were very professional and helpful
Couple
Verified Hotel Guest from Baltimore, MD
June 4, 2015
Couple
9.0
Great location. 2 min distance to the crystal city metro station.Nice service, friendly
no bathtub in the room I lived.
Couple
Dan from Cookeville, TN
May 31, 2015
Couple
8.0
Price
They didn't have in Room wifi. And charged 25 dollars to park. And no breakfast.
Couple
Pedro from Chicago, IL
May 28, 2015
Couple
10.0
Modern roomsVery CleanGood public spaceConvenient Shuttle to Airport
Family Traveling with Young Children
Xiaopeng from Bothell, WA
May 25, 2015
Family Traveling with Young Children
9.0
Location is good, room is clean
Staff attitude, customer service
Reviews of The Westin Crystal City
(1 - 10 of 139 reviews)
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