Sheraton Chicago Hotel & Towers

Sheraton Chicago Hotel & Towers

Sheraton Chicago Hotel & Towers Image
4 Star
Hotel Guest Rating: 8.5/10
301 East North Water Street
Chicago, IL 60611
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Hotel Guest Rating for Sheraton Chicago Hotel & Towers in Chicago

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Based on 1306 reviews from guests who stayed at the
Sheraton Chicago Hotel & Towers
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Sheraton Chicago Hotel & Towers

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Jenison, MI
May 4, 2015
Group Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Lisle, IL
April 30, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Mokena, IL
April 30, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Hampton, VA
April 20, 2015
Business Traveler
3.0
Location. Wifi. Bed.
I was given a room for handicapped. This was not what I requested/reserved/promised.I was told that the only difference was lower sinks. It did not have a bathtub. Water from shower ran into floor making the entire bathroom floor wet.
Group Traveler
Frances from Burlington, Canada
April 18, 2015
Group Traveler
8.0
Proximity to water
Family Traveling with Teens
Verified Hotel Guest from Charlotte, NC
April 15, 2015
Family Traveling with Teens
10.0
Everything!
Nothing!
Family Traveling with Young Children
Rachael from Sylvania, OH
April 15, 2015
Family Traveling with Young Children
7.0
Room was clean. Check in and out was very fast and efficient.
Construction everywhere in hotel. Was recommended to the burger restaurant by a hotel employee went down and found out out it was seasonal. Asked where we could buy a bottle of water. Staff said no vending machine and no longer have gift shop.
Couple
Verified Hotel Guest from Bay City, MI
April 13, 2015
Couple
9.0
The bed was great and the staff was very friendly. And it never seemed too crowded.
One of the ChiBar servers didn't seem up to the job.
Family Traveling with Teens
David from Stallings, NC
April 12, 2015
Family Traveling with Teens
10.0
Great hotel. Enjoyed it for the time we were in the room. Located with in walking distance of most of the areas we were visiting. The "L" lines were both about a 10-15 minute walk from the hotel.
Only issue was that the wired network connection was not working. But it was not that big of a deal and I didn't report it to get it fixed.
Family Traveling with Young Children
Samantha from Bay City, MI
April 9, 2015
Family Traveling with Young Children
10.0
Staff was very helpful and everything was clean. Beautiful patio on the water.
Going through the fitness center to get to the pool.

Beautiful view, could see Navy pier from my window at night. Close to shopping and plenty of restaurants. Very nice place to stay.

Reviews of Sheraton Chicago Hotel & Towers
(1 - 10 of 200 reviews)
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