Sheraton Chicago Hotel & Towers

Sheraton Chicago Hotel & Towers in Chicago

Sheraton Chicago Hotel & Towers

Sheraton Chicago Hotel & Towers Image
4 Star
Hotel Guest Rating: 8.5/10
301 East North Water Street
Chicago, IL 60611
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Hotel Guest Rating for Sheraton Chicago Hotel & Towers in Chicago

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Based on 1189 reviews from guests who stayed at the
Sheraton Chicago Hotel & Towers
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Sheraton Chicago Hotel & Towers

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Tinley Park, IL
December 18, 2014
Couple
8.0
An hvac fan was making a noise and they moved us without anthe hesitation, it was appreciated.
Couple
William from Louisville, KY
December 18, 2014
Couple
5.0
Location was convenient for a short walk to Michigan Ave.
Room was dreadful. Toilet backed up and maintenance had to be called. Tub had mildew, loose faucet, and mix match tile. Room was hot and thermostat had not impact on temp of room. TV small and remote did not work properly.
Couple
Verified Hotel Guest from Noblesville, IN
December 17, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Grand Rapids, MI
December 16, 2014
Solo Traveler
5.0
Room was never cleaned. Beds were double instead of queen. Hotel staff misled me about parking fees.
Couple
Verified Hotel Guest from Burlington, IA
December 16, 2014
Couple
9.0
Location to state st and Michigan ave
Hairs in the shower

Gorgeous view from recently renovated room. Bar drinks a bit pricey, but it is Chicago.

Group Traveler
Verified Hotel Guest from East Dubuque, IL
December 12, 2014
Group Traveler
10.0
Hotel was packed, but the service was exceptional. The staff did a great job.
Solo Traveler
Verified Hotel Guest from Dwight, IL
December 9, 2014
Solo Traveler
9.0
The amazingly friendly and helpful staff
We were miss informed by a couple of staff as to the time the shuttle would run until, causing us to have to use taxi service

There is no room available for guests to keep refridgerated foods.. U must rent one for $25 additional charge.. This was not expected or appreciated

Couple
Verified Hotel Guest from Omaha, NE
December 9, 2014
Couple
8.0
the bed was comfortable, the shower was like a power washer, the elevator was fast and never had to wait, the front desk staff was friendly.
the room needed updating, there was room-service carts sitting in the hall for a long time,
Family Traveling with Young Children
Verified Hotel Guest from Zeeland, MI
December 9, 2014
Family Traveling with Young Children
3.0
Beautiful lobby.
Up charges for everything. No free Wi-Fi without paying extra. Had to call twice to get a roll away bed.
Family Traveling with Teens
Kristin from Grand Rapids, MI
December 9, 2014
Family Traveling with Teens
10.0
From awesome (Hotel employee) who greeted us at the front desk to the friendly wait staff, everyone went above and beyond to make our girls weekend fabulous! We had a blast!
The lighting in the bathroom
Reviews of Sheraton Chicago Hotel & Towers
(1 - 10 of 200 reviews)
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