Sheraton Atlanta Hotel

Sheraton Atlanta Hotel in Atlanta

Sheraton Atlanta Hotel

Sheraton Atlanta Hotel Image
4 Star
Hotel Guest Rating: 7.7/10
165 Courtland Street
Atlanta, GA 30303
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Hotel Guest Rating for Sheraton Atlanta Hotel in Atlanta

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Based on 850 reviews from guests who stayed at the
Sheraton Atlanta Hotel
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Sheraton Atlanta Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Kelly from Tampa, FL
July 7, 2014
Business Traveler
8.0
Staff was great and the room was nice and comfortable, other than temps due to being on the top floor and 96 degrees outside.
Self parking was a bit complicated, but available. I asked for a quiet area since they had some events going on and she did by putting us on the top floor, which ran really warm. She did do what I asked.
Solo Traveler
Verified Hotel Guest from Winder, GA
July 3, 2014
Solo Traveler
5.0
staffing was great. beautiful hotel interior, especially the pool.
the room was not up to expectation. floor was not claen and seem damp, bedding was awful, one mattress had sunken in the middle and a spot on the mattress. curtains were dirty and room smelled like mildew, we had to keep cooling temp very low to mask damp

spoke with hotel staff before check out and after to be sure they follow up on refubishing that room up to Customer & what is expected for Sheratons Hotels

Family Traveling with Young Children
Azalia from Athens, GA
July 1, 2014
Family Traveling with Young Children
10.0
the service
the parking lot is too far from the lobby, and some how confusing on the payment system for the parking lot
Family Traveling with Young Children
Michael from Fayetteville, AR
July 1, 2014
Family Traveling with Young Children
10.0
The hotel was very nice and the staff was very friendly.
You have to pay $22/day to self park and this hotel is so large that walking back and forth to your car can be quite a hassle.

The staff was great and very informative if you ask them how to get somewhere or what to do while you are in Atlanta

Family Traveling with Young Children
John from New York, NY
June 30, 2014
Family Traveling with Young Children
10.0
Prompt response customer service
High-cost food

Free Starbucks coffee in the room was replenished generously

Family Traveling with Teens
Verified Hotel Guest from Perrysburg, OH
June 30, 2014
Family Traveling with Teens
10.0
Indoor/Outdoor pool was a hit with the kids. Staff was very friendly and accomodating.
Breakfast on the Club Level was all carbohydrates; no protein. The only hot item was oatmeal.

Club Level was an extra $25 per night but worth it for the included sodas, coffees, cookies, granola bars, fruit and cold cereal offerings for a family of four. Breakfast in the hotel would have been $10+ per person otherwise with no nearby quick & cheap breakfast places.

Business Traveler
Wesley from Searcy, AR
June 30, 2014
Business Traveler
6.0
Convenient to downtown areas.
No covered parking for vans - no covered walkway (raining) where van was parked - no entrance to hotel from parking lot (had to walk in rain around building) - "gift" shop did not open until 10am (forget morning newspaper) - no free internet -no newspaper

Staff was very friendly - but this hotel is not "traveler" friendly - not like most hotels from this brand.

Couple
Debbie from Pikesville, MD
June 29, 2014
Couple
10.0
The pool area was very unique and inviting.
Area for smokers was in the back in a corner off the parking lot.
Verified Hotel Guest from Washington, DC
June 29, 2014
9.0
Staff was amazing.
Bathrooms need upgrading. Tub always looked dirty.
Couple
Verified Hotel Guest from Atlanta, GA
June 27, 2014
Couple
3.0
Nothing
Everything. This is not a 4 star hotel

I would not stay here again or recommend to anyone.

Reviews of Sheraton Atlanta Hotel
(11 - 20 of 200 reviews)
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