Serrano Hotel

Serrano Hotel

Serrano Hotel Image
4 Star
Hotel Guest Rating: 7.6/10
405 Taylor Street
San Francisco, CA 94102
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Hotel Guest Rating for Serrano Hotel in San Francisco

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Based on 766 reviews from guests who stayed at the
Serrano Hotel
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Serrano Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Glendale, CA
January 10, 2017
Couple
4.0
Location
Very small rooms, minimal accommodations had to wait 45 minutes for cups
Family Traveling with Young Children
Juan from Brentwood, TN
January 3, 2017
Family Traveling with Young Children
3.0
Nothing for the price I paid!
It is not a 4 star hotel Not eaven a 3 star. Dated, poorly mantained, dirty, etc. Located in a not good part of town.
Jacqueline from Pembroke, MA
January 3, 2017
4.0
Hotel was decent. Price before additional charge was fine
The hidden city charge was misleading. Hotel rate should have included hidden charge
Couple
Joan from Rocklin, CA
December 29, 2016
Couple
10.0
The location was perfect for our activities and interest. The room was clean and well appointed. The staff was friendly and very helpful.
Family Traveling with Young Children
Anand from Fremont, CA
December 28, 2016
Family Traveling with Young Children
8.0
Location is good and lot of nearby restaurants.
First of all ,while booking I didnt see option to select bed and by default they give single bed even and i have kids,so I need to call so many times to get that.Secondly they asked Urban fee which was not mentioned on your site while booking,was surprise
Couple
Paula from Modesto, CA
December 22, 2016
Couple
1.0
The rooms were very small, bathroom small and even elevator. There is a hidden urban fee of $30 upon checkout not to mention $40 a day for parking.
Couple
Nicholas from Oceanside, CA
December 21, 2016
Couple
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Lincoln, CA
December 16, 2016
Couple
4.0
Location, nice lobby
Tiny room, TINY bathroom, couldn't even sit right on the toilet.
Couple
Verified Hotel Guest from Beavercreek, OH
December 9, 2016
Couple
4.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Lake Forest, CA
December 2, 2016
Couple
10.0
Very friendly staff and the room was perfect for the price. Historical feel with enough updates for comfort.
Reviews of Serrano Hotel
(1 - 10 of 200 reviews)
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