Royal Sonesta Hotel New Orleans

Royal Sonesta Hotel New Orleans in New Orleans

Royal Sonesta Hotel New Orleans

Royal Sonesta Hotel New Orleans Image
4 Star
Hotel Guest Rating: 8.7/10
300 Bourbon Street
New Orleans, LA 70140

Hotel Guest Rating for Royal Sonesta Hotel New Orleans in New Orleans

# 12 of 170 hotels in New Orleans
Based on 193 reviews from guests who stayed at the
Royal Sonesta Hotel New Orleans
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Royal Sonesta Hotel New Orleans

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Edward from Westwood, NJ
September 8, 2014
Couple
10.0
Great location. Friendly and professional staff. Especially Curtis and Jonathan - they went far out of their way to make me feel comfortable and at home.
Mold in/on the bathroom shower/ceiling and old heavily worn carpeting in the rooms and in the hall ways. Hotel needs a major update. Although the hotel is undergoing renovations, the renovations need to speeded up. Hotel parking is too expensive.

Excellent hotel staff. Absolutely some of the friendliest and most accommodating hotel staff ( Curtis and Jonathan) that i've met. I would stay here again because of the attentiveness and responsiveness of the hotel staff.

Verified Hotel Guest from Houston, TX
September 8, 2014
8.0
$40+tax per day for parking was almost 1/3 of the total price.
Couple
Neil from Shreveport, LA
September 6, 2014
Couple
8.0
clean, very good check-in/check-out, location (of course), big new tv, professional staff, nice to have PJ's coffee shop downstairs
tv was glitchy. sometimes did not turn on, but mostly good. No view from room.

thrilled to bump into Chef John Folse in garage! Next time will eat at his R'Evolution Restaurant in Hotel.

Solo Traveler
Adisak from Chicago, IL
September 4, 2014
Solo Traveler
10.0
Good location, excellent restaurant(Desire), and a very nice pool on the third level.
N/A - stay was very pleasant

If you ask for it at the front desk, they will give you a code for free internet.

Group Traveler
John from Davenport, IA
September 4, 2014
Group Traveler
10.0
Lots of character. Very attractive.
No coffee maker in room; no refrig. in room; elevators not working properly; tub faucet wouldn't turn off; Kleenex horrible.

With some minor fixes of above items, hotel was fine.

Couple
Verified Hotel Guest from Downers Grove, IL
September 3, 2014
Couple
7.0
Located right on Bourbon st. Staff very nice, everything very clean. Offered $100 upgrade for junior suite when we told them we were getting married that weekend.
Rooms need an upgrade. More umbrellas for rent at front desk.

Directly on Bourbon st, so be prepared for noise. Restaurants expensive, but that is to be expected. Lobby is beautiful.

Couple
Verified Hotel Guest from Fort Walton Beach, FL
August 30, 2014
Couple
10.0
Very clean and extremely nice staff. In an awesome location. Right on Bourbon St.
The one downside is parking in the hotel parking garage is 40 dollars. A little steep but other than that a beautiful, clean, and friendly hotel!
Couple
Francisco from Chicago, IL
August 25, 2014
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Upper Darby, PA
August 24, 2014
Family Traveling with Teens
9.0
I love the ambiance and the decor. The lobby was beautiful especially the flowers, chandeliers and waterfalls.
I wished that it had a spa or massage service.

The only negative about the hotel was that the hallways on the 4th floor had a musty damp odor as if there was mildew or mold somewhere.

Business Traveler
Peter from Greenville, SC
August 22, 2014
Business Traveler
10.0
In the heart of Bourbon Street, but still very quiet for sleeping. Great staff.
Reviews of Royal Sonesta Hotel New Orleans
(11 - 20 of 109 reviews)
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