Royal Kona Resort

Royal Kona Resort in Kailua Kona

Royal Kona Resort

Royal Kona Resort Image
3 Star
Hotel Guest Rating: 7.6/10
75-5282 Alii Drive
Kaikua-Kona, HI 96740
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Hotel Guest Rating for Royal Kona Resort in Kailua Kona

# 5 of 36 hotels in Kailua Kona
Based on 234 reviews from guests who stayed at the
Royal Kona Resort
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.6.0
7.6
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Royal Kona Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Springfield, OR
January 26, 2015
Couple
9.0
Great pool and bar area and restaurant. Very friendly and helpful staff and excellent location on the beach and close to restaurants and shops.
Rooms are somewhat outdated but still clean and functional
Senior Travelers
Changsun from Seoul, Republic Of Korea
January 20, 2015
Senior Travelers
10.0
staff are very kind
Room is slightly cool because Hawaii is winter now. But hotel supply blankets.
Family Traveling with Young Children
Izzat from Minneapolis, MN
January 19, 2015
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Suwon-Si, Republic Of Korea
January 6, 2015
Couple
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Fred from Kailua, HI
January 5, 2015
Family Traveling with Young Children
7.0
Location, location, location.
Old fashioned in need of some serious upgrades to the rooms, bathrooms, doors, etc.
Couple
Verified Hotel Guest from Honolulu, HI
January 3, 2015
Couple
9.0
Our room location in the hotel - upper floor (6th) ocean view, friendly staff, and lobby bar.
Noisy people in room next door and restaurant closed Sun-Wed.
Family Traveling with Teens
Kathleen from Houston, TX
January 2, 2015
Family Traveling with Teens
7.0
Staff were always very courteous and helpful.
It is in definite need of updating. There were repairs needed. The tile base boards were missing or parts had fallen off through out the hotel. There were carpenter ants in the elevators. Our bathroom had several broken or missing tiles on the floor.

Every staff person we encountered was kind and helpful, from housekeeping to the front desk to concierge to ground keepers. The hotel itself was perfectly located but was in much need of repairs.

Couple
Verified Hotel Guest from Ketchikan, AK
December 30, 2014
Couple
2.0
Location was good
We paid for ocean view and got nothing but the rear parking lot view. Old and run down.
Couple
Verified Hotel Guest from Shanghai, China
December 29, 2014
Couple
3.0
the location is fine
The room is terrible facing the parking lot. Beside our room u can see broken toilet on balcony. Disgusting. The chairs in room is stinky. Had to move them to balcony
Family Traveling with Teens
Verified Hotel Guest from San Jose, CA
December 28, 2014
Family Traveling with Teens
7.0
Location is great !!
The hotel centralized a/c compressor is very noisy !
Reviews of Royal Kona Resort
(1 - 10 of 94 reviews)
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